Complete your check-in with the app
My Booking
You can confirm or change your reservation as well as complete procedures before, during, and after your flight.
Confirm/Change Bookings
Step-by-step procedures and rules Close
Seat/Lounge Service Requests
Apply for various services to make your trip more comfortable, such as seat upgrades, advance seat selection, and lounge service.
Inflight Meal/Inflight Shopping Requests
JAL allows advance reservations for inflight meals and advance orders for inflight shopping, enabling you to select your preferred items before departure.
Domestic Flights
Travel and Boarding Support Services
Travel with peace of mind with baggage delivery services and travel insurance.
International Flights
Flight Support
We support boarding for passengers requiring assistance, such as those with physical disabilities or those traveling with infants. Procedures for entrusting us with your pets or musical instruments.
Prepare for your trip with our curated boarding guides and travel essentials. We support your safe and enjoyable trip.
Check-in
With the JAL app, you can easily access your mobile boarding pass and check the latest flight information.
Domestic Flights
Step-by-step procedures and rules Close
International Flights
- Boarding procedures
- Self-service check-in kiosk
- Online check-in
- Facial recognition boarding procedures
- Procedures at the boarding gate
- Request to Passengers Boarding the Flight
- Notice of Country-Specific Exceptions Regarding Customs, Immigration, Quarantine, and Aviation Security
- Airport Information
Flight status
Domestic Flights
International Flights
Receipt
Domestic Flights
International Flights
Boarding Certificate
Domestic Flights
Step-by-step procedures and rules Close
Domestic Flights
International Flights
Before departure, on the day of departure, and even in the sky.
From bookings and ticket management to upgrades and Wi-Fi connectivity.
Enjoy a stress-free trip with the JAL app, providing real-time updates right when you need them.
JAL Mileage Bank
Earn miles through flights, hotel stays, shopping, and more, and redeem them for a wide range of rewards.
JALCARD
Earn miles on flights and everyday purchases, and enjoy exclusive member services.
JALCARD
In addition to flights, you can earn miles on everyday payments like utility bills, and enjoy exclusive discount services for JAL CARD members.