Travel Info
Prepare for your trip with our curated boarding guides and travel essentials.
JAL is here to support you every step of the way for a safe and memorable trip.
Pre-boarding preparations
View Baggage Rules
Domestic flights/International flights
Carry-on baggage
Information on the size and number of carry-on baggage you may bring onboard.
Domestic flights/International flights
Checked baggage
Information on the size, weight, and important points to note for checked baggage at the airport.
Domestic flights/International flights
Restricted baggage
Please note that certain restrictions apply to carry-on baggage and checked baggage at the airport.
Domestic flights/International flights
Use of Electronic Devices
Information regarding guidelines for using electronic devices onboard.
Domestic flights/International flights
Baggage Rules/Convenient Services
Information on baggage rules, restrictions, and other important points, as well as convenient services.
Other Baggage Information Open
Check Entry Requirements
International Flights
Entry Requirements for Each Country
Information on the entry requirements and necessary documents for each country. Please be sure to check the latest information yourself in advance.
Options/Advance Arrangements
Before departure, on the day of departure, and even in the sky.
From bookings and ticket management to upgrades and Wi-Fi connectivity.
Enjoy a stress-free trip with the JAL app, providing real-time updates right when you need them.
JAL Mileage Bank
Earn miles through flights, hotel stays, shopping, and more, and redeem them for a wide range of rewards.
JALCARD
Earn miles on flights and everyday purchases, and enjoy exclusive member services.
JALCARD
In addition to flights, you can earn miles on everyday payments like utility bills, and enjoy exclusive discount services for JAL CARD members.
Check-in Procedures and Facility Use on the Day of Flight
Boarding procedures
Domestic flights/International flights
Airport Transfer
Information on transportation access to each airport.
Domestic flights/International flights
Confirmation of boarding procedures
Information on the boarding procedure.
Domestic flights/International flights
Confirmation of Transfer
Information regarding connecting flights, including domestic flights.
- For international flight connections, please check the information at each airport.
Other boarding procedures Close
Use of Facilities
Domestic flights/International flights
Lounge Service
We offer a variety of services to ensure you have a comfortable stay in the airport lounge.
Support Services
Domestic flights/International flights
Flight Support
We provide boarding assistance and support for passengers with disabilities, passengers traveling with infants, and others.
Domestic flights/International flights
Support in Case of Flight Cancellations and Delays
Information on procedures to follow in case of flight cancellations, delays, etc., by departure airport.
Options/Advance Arrangements
