2021
- APEX-WORLD CLASS
- APEX Five Star Global Official Airline Rating™ - 5-Star
- SKYTRAX Airline Rating Awards - 5-Star
- SKYTRAX World Airline Awards - Worlds' Best Economy Class, Best Economy Airline Seat, COVID-19 Airline Excellence Award
2020
- SKYTRAX Airline Rating Awards - 5-Star
- Tripadvisor Travelers' Choice Awards - Best Airline in Japan,Travelers Choice Major Airline Asia
- APEX Five Star Global Official Airline Rating™ - 5-Star
- APEX Safety Powered by SimpliFlying Audit - Diamond
- Cellars in the Sky 2020 - Gold in First Class Menu Design
- World Branding Awards - National Awards-Airline
2019
- SKYTRAX Airline Rating Awards - 5-Star
- SKYTRAX World Airline Awards - Worlds' Best Economy Class, Best Economy Airline Seat
- APEX Five Star Global Official Airline Rating™ - 5-Star
- FTE Global awards - FTE Accessibility Leadership Award
- Tripadvisor Travelers' Choice Awards - Best Airline in Japan
- LIMA Licensing Award - Best Licensed Promotion
- World Branding Awards - National Awards-Airline
- Fodor's Travel - The Best Airline for Foodie, The Best Airline for Wine & Cocktail Connoisseurs
- Global Traveler - Best Trans-Pacific Airline
2018
- SKYTRAX Airline Rating Awards - 5-Star
- SKYTRAX World Airline Awards - Best Economy Airline Seat
- Tripadvisor Travelers' Choice Awards - Best Airline in Japan
- APEX Five Star Global Official Airline Rating™ - 5-Star
- CAPSE China Travel Awards - Best In-Flight Entertainment
- CAPA Aviation Award for Excellence - Capa Asia Pacific Airline of the Year 2018
- Global Traveler - Best Trans-Pacific Airline, Best Airline to Japan
- Flight Global - Most Consistent Winner
2017
- SKYTRAX World Airline Awards - Best Economy Airline Seat
- Tripadvisor Travelers' Choice Awards - Best Airline in Japan
- Global Traveler - Best Trans-Pacific Airline, Best Airline to Japan
- JCSI (Japanese Customer Satisfaction Index) - Customers Customer satisfaction No.1