Online Check-in is a convenient service that allows you to check-in for your flight through the JAL Website or app instead of at the airport.
You can check yourself in beginning 24 hours before your flight’s departure time. You can also select your seats, or change them if they are already assigned.
STEP1
Online Check-in is available starting 24 hours and ending 1 hour before your flight’s scheduled departure (local time). Please follow the on-screen instructions to select your seats, enter your passport data, and complete check-in.
STEP2
Once check-in is complete, select “Home Print Boarding Pass” to print your boarding pass or “Mobile Boarding Pass” to have it delivered to your smartphone.
STEP3
For flights departing from Japan, if you have baggage to check, please come to the baggage counter by the following deadlines (If you have no baggage to check, please go to step 4.)
International Flight: No later than 60 minutes prior scheduled departure time of your flight
Domestic Flight: No later than 30 minutes prior scheduled departure time of your flight
* Haneda, Narita, Honolulu, Singapore, Beijing, Seoul (Gimpo), London
Please use a Self Service Check-in Kiosk to print baggage tags and then drop your baggage at Self Baggage Drop.
Please check your baggage at the baggage counter.
STEP4
Please go to the security checkpoint with your boarding pass.
If you wish to cancel boarding the international flight for which Online Check-in has been completed, you can do so from the JAL website until 1 hour prior to the flight departure time. To cancel check-in, please select your itinerary under "Online Check-in" on the JAL website and follow the procedures. If you have already checked baggage, please go to a check-in counter to cancel. Please note that the itinerary itself will not be canceled.
For flights operated by the following carriers, you will automatically be redirected from the JAL website to the carrier’s website for Online Check-in.
From 24 hours to 2 hours before departure
From 24 hours to 1 hour before departure
From 36 hours to 1 hour before departure
From 24 hours to 1 hour before departure
From 48 hours to 90 minites before departure