If you are traveling with small children or escorts but unable to select seats together, please conatact our Special Assistance Desk.
Special Assistance Desk for Traveling with Babies or Small Children, Children Traveling alone, Expectant ｍothers and Elderly customers.
- Available hours：7:00 a.m. to 8:00 p.m. (open 365 days a year)
Inside Japan only
Special Assisstance Desk for customers with disabilities and those who are sick or injured.
- Open throughout the year 9:00-17:00
- When using flights departing from overseas, please contact the nearest JAL branch or business office.
- Customers who are Special Assistance Registration Service members can smoothly use our support services.