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System maintenance

Previous system maintenance Open in New Window

Thank you for using JAL Website.
Due to system maintenance, the following services will be temporarily suspended.
Please accept our apologies for any inconvenience.

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Service suspension period Services to be suspended
Sep 28, 2026 (Mon) 22:00 p.m. - Sep 29, (Tue) 6:00 a.m. (Japan time)

JAL Web site

  • Domestic Flight
    Refunds via Bank Transfer
Sep 30, 2026 (Wed) 0:00 a.m. - 5:40 a.m. (Japan time)

JAL Website, JAL App

  • International Flight purchase
    JMB members cannot inquire the registered credit card and registered credit card.
  • Domestic Award Tickets, International Award Tickets
    JMB members cannot inquire the registered credit card and registered credit card.
Sep 30, 2026 (Wed) 1:50 a.m. - 4:35 a.m. (Japan time)

JAL Website, JAL App, JMB App, JAL Card App

  • Post-login services for International Flight (booking, purchase, manage booking/view my reservation, changes, cancellations, departure date upgrade)
  • All services for Domestic and International Award Tickets (booking, purchase, manage booking/view my reservation, changes, cancellations)
Oct 4, 2026 (Sun) 0:00 a.m. - 6:00 a.m. (Japan time)

JAL Web site

  • Domestic Flight
    Payment for tickets at FamilyMart

System maintenance schedule is subject to change.