System maintenance

Thank you for using JAL Website.
Due to system maintenance, the following services will be temporarily suspended.
Please accept our apologies for any inconvenience.

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Service suspension period Services to be suspended
Oct 17, 2026 (Sat) 16:00 p.m. - 16:30 p.m. (Japan time)

JAL Website, JAL App

  • All services for Domestic and International Flight (booking, purchase, manage booking/view my reservation, changes, cancellations, Departure date upgrade)
  • All services for Domestic Award Tickets, International Award Tickets and Upgrade Awards (booking, manage booking/view my reservation, changes, cancellations)

All Customer Services at the Customer Contact Center or Travel Agents

  • All services for Domestic and International Flight (booking, purchase, changes, cancellations)

Airport Self Service Check-in and Ticketing Kiosk

  • Purchase services, Mileage Registration, Stand-by, Flight change, Upgrade
Oct 17, 2026 (Sat) 22:00 p.m. - Oct 18, (Sun) 11:00 a.m. (Japan time)

JAL Website

  • Domestic Flight
    ATM payment using Mizuho Bank
    Internet money transfer using Mizuho Bank
Oct 18, 2026 (Sun) 0:00 a.m. - 8:00 a.m. (Japan time)

JAL Website

  • Domestic Flight
    Internet money transfer using DOCOMO SMTB Net Bank
Oct 19, 2026 (Mon) 2:30 a.m. - 4:30 a.m. (Japan time)

JAL Website, JAL App

  • Japan Domestic Award Tickets, International Award Tickets and Upgrade Awards (booking, cancellations)
  • Japan Domestic Tickets, International Tickets (booking, booking change, cancellations using e JAL Points)

System maintenance schedule is subject to change.