System maintenance

Thank you for using JAL Website.
Due to system maintenance, the following services will be temporarily suspended.
Please accept our apologies for any inconvenience.

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Service suspension period	Services to be suspended
April 12, 2026 (Sun) 3:00 a.m. - 3:30 a.m. (Japan time)	JAL Website, JAL App All services for Domestic and International Flight (booking, purchase, manage booking/view my reservation, changes, cancellations, Online Check-in service) All services for Domestic Award Tickets, International Award Tickets and Upgrade Awards (booking, manage booking/view my reservation, changes, cancellations) All customer services at the Customer Contact Center or travel agents All services for Domestic and International Flight (booking, purchase, changes, cancellations)
April 13, 2026 (Mon) 1:00 a.m. - 7:00 a.m. (Japan time)	JAL Website Domestic Flight Internet money transfer using Rakuten Bank

Service suspension period

Services to be suspended

April 12, 2026 (Sun) 3:00 a.m. - 3:30 a.m. (Japan time)

JAL Website, JAL App

All services for Domestic and International Flight (booking, purchase, manage booking/view my reservation, changes, cancellations, Online Check-in service)
All services for Domestic Award Tickets, International Award Tickets and Upgrade Awards (booking, manage booking/view my reservation, changes, cancellations)

All customer services at the Customer Contact Center or travel agents

All services for Domestic and International Flight (booking, purchase, changes, cancellations)

April 13, 2026 (Mon) 1:00 a.m. - 7:00 a.m. (Japan time)

JAL Website

Domestic Flight
Internet money transfer using Rakuten Bank

System maintenance schedule is subject to change.