Post Flight Credit for International Flights / JMB Partner Airlines Flights
If you were unable to take necessary steps to accumulate mileage before your flight, you may request post flight credit for international flights and JMB partner airlines flights through the website.
JAL Group International Flights
|
Applicable Customers |
JAL Mileage Bank members (only for flights taken by the logged-in member) |
|---|---|
|
Applicable Flights |
International flights with JAL/JTA flight numbers
|
|
Application Period |
From 5 days after the flight date within 6 months (Japan Time) |
|
Mileage Accrual Conditions |
Booking classes eligible for mileage accumulation |
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Required Information |
Flight date, flight number and ticket number (13 digits) |
|
Documents for Verification |
E-ticket receipt, boarding pass or online boarding pass |
|
Timing of Mileage Reflection |
Immediately after the procedure is completed |
JMB Partner Airlines Flights
|
Applicable Customers |
JAL Mileage Bank members (only for flights taken by the logged-in member) |
|---|---|
|
Applicable Flights |
Domestic/International flights with JMB partner airlines flight numbers |
|
Application Period |
From 14 days after the flight date within 6 months (Japan Time) |
|
Mileage Accrual Conditions |
Please verify mileage accrual conditions of each JMB partner airlines |
|
Required Information |
Flight date, flight number, cabin class, booking class, sector and ticket number (13 digits) |
|
Documents for Verification |
E-ticket itinerary/receipt or ticket receipt and boarding pass |
|
Timing of Mileage Reflection |
Usually 1 week to 4 weeks after the procedure is completed (depending on the partner airline) |
Post flight credit must be completed for each flight (each sector) individually. For round trips or connecting flights, please request for the number of flights accordingly.
Please be sure to keep your documents for verification until mileage is reflected in your account.
Due to the system maintenance, this service may not be available at late night hours (Japan Time).
Notice
Currently, there is a partial delay in the accrual of flight miles for Finnair flights, Alaska Airlines/Hawaiian Airlines.
We sincerely apologize for any inconvenience caused.
Handling of Hawaiian Airlines (HA) tickets and flight miles due to merger of Hawaiian Airlines and Alaska AirlinesNotice regarding Post Flight Credit for JMB Partner Airlines Flights
1. When mileage is not reflected after completing the procedure on the website
If you cannot confirm mileage accrual after completing the procedure, please submit your application again following the instructions below.
(1) Access the dedicated application form via the URL provided in the email sent to members who could not accumulate mileage.
- Email subject: "Notification to JAL Mileage Bank Members Who Requested Post-flight Mileage Credit for JMB Partner Airlines Flights via JAL Website."
(2) Upload e-ticket itinerary/receipt or ticket receipt and your boarding pass via the application form.
- If the "e-ticket itinerary/receipt or ticket receipt" or the "boarding pass" is missing, your request will not be accepted.
2. Other notes
- If there are errors in the entered information, even mileage that have already been credited may later be corrected to the accurate mileage or deleted.
- To confirm your application details, you may be contacted via email at the email address registered in JAL Mileage Bank.
- For JMB members in overseas regions requesting post flight credit for Air France (AF) or LATAM Airlines (LA) flights, please proceed from application form below.
