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Boarding procedures

This page contains information on boarding procedures for customers traveling on domestic flights.

Learn about how to check-in

Service availability may vary depending on the type of booking. Please click on the links for each service for details.

JAL Touch & Go boarding

You can use JAL Touch & Go boarding if you have completed booking, purchase and seat selection. You do not need to check in at an airport counter or self check-in kiosk.

Check-in at the airport

If JAL Touch & Go boarding is not available, you can check in at the airport on the day of travel.

What you should know before flying

  • Connection Information
    This is a guide for passengers who are making a connection.
  • Boarding Sequence
    Please check your boarding squence at the boarding gate. Your cooperation is highly appreciated.
  • Departure date upgrade
    We will accept upgrades to Class J or First Class on the day of depurture from 3 hours prior to the departure of your flight.
  • Airport Standby
    If your desired flight is full, you may join the standby waitlist online.
  • Flex Traveler System
    Special offer to passengers who voluntarily give up their seats on overbooked flights on the departure day.
  • Self Service Check-in Kiosk
    You can select your seat and check-in at an airport.
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