For tickets issued in the Japan region between June 11, 2020 and November 30, 2021, reservation changes will be accepted without charging a change fee. Depending on the fare rules that apply after the reservation change, a change fee may apply, or changes may not be permitted.
Some regions outside Japan offer reservation changes at no charge.
If date change or rebooking is permitted per the fare rules of your ticket, please refer to the following procedures to change your reservation.
Change booking on the JAL website
If your original ticket meets ALL the conditions below, you may change the booking through the "Rebook" button on the "Manage booking" screen of the JAL website.
Please following the following procedures for making changes through JAL call center (International Reservation and Information).
A prescribed fee may be required when making reservation changes.
Please have your ticket (e-ticket itinerary/receipt) at hand before you call.
To verify your reservation, we will ask for your flight number, departure date, name, and reservation number or ticket number.
Upon verification of your ticket, we will initiate the change procedure.