Boarding certificates for flights can be issued after you board them.
Tickets purchased at the following locations:
Varies depending on location of issue.
Website: 1 year from ticket purchase date
Boarding certificate mailing service (Please contact the JAL Call Center): 2 years from ticket purchase date
Follow the below steps to have a boarding certificate issued via the JAL website.
Use the e-Ticket Search function to locate ticket data used to issue a boarding certificate.
You can search using your JMB login (membership number) or ticket number.
If you searched using your JMB login, a list of e-ticket will be shown. Select the e-ticket for which you want to issue a certificate.
If you searched by Order Number or Ticket Number, proceed to Step 3.
Select the flight to display from the 'Boarding Certificate" field at the bottom of the e-Ticket Details screen, then click the "Issue Boarding Certificate" button.
Boarding certificates cannot be issued via the JAL website in the following situations. Please contact the JAL Contact Center for Domestic Reservation and provide your booking details (boarding date, flight number, booking number, passenger names, Order Number or Ticket Number, etc.).
