Registering special assistance requests with your JAL Mileage Bank (JMB) will make your travel arrangements easier
Special Assistance
Information for customers
who request special assistance
Available Assistance
Special Assistance Registration Service
Support for small children, elderly customers and customers who need assistance
Assistance that requires advance notice
News
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- May 30, 2025
- (Information)The "Upper Body Support Belt" for customers who have difficulty in maintaining a sitting position has been redesigned.
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- Mar 25, 2024
- (Information)"The important thing is not to run but to move forward (The Kishida Family's Honolulu Marathon Participation)" has been released
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- Dec 28, 2023
- (Information)Held a special event for "JAL Barrier-Free Week," an exhibition of HERALBONY
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- Dec 01, 2023
- (Information)"JAL factory tour by wheelchair - JAL SKY MUSEUM limited event - Invitation Campaign" has started
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- Nov 18, 2023
- (Information)Information on loading for customers who check in Electric Wheelchairs is now more clearly posted
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- Nov 15, 2023
- (Information)The "Campaign to Support Traveling with Children Alone" was launched
Inquiries
If you have any questions or concerns please do not hesitate to contact us.
