Helping pregnant passengers to travel in comfort
After booking your ticket, you may select seats up until 20 minutes before your flight's scheduled departure time.
If you fall into one of the two below categories and require same-day service, please stop by Special Assistance Counter.
・You are pregnant, but did not provide your expected birth date at time of booking
・You expect to give birth in less than 28 days
Airport | Counter number | |
---|---|---|
Tokyo International Airport (Haneda) | South Wing 5 |
North Wing 15 |
Narita International Airport | 2 | |
Osaka International Airport (Itami) | No counter number (between 2 and 4) |
|
New Chitose Airport | 1 | |
Chubu Centrair International Airport (Nagoya) | N counter front |
|
Fukuoka Airport | 1 | |
Naha Airport | 1 |
At airports other than those listed above, please stop by any manned counter.
During boarding, you will have priority to get on board. Please inform our staff at the boarding gate.
Our cabin crew members will be happy to assist you with any difficulties or requests you may have onboard the aircraft.
This service is for pregnant passengers.
Passengers who expect to give birth in less than 28 days should read the below guidance.
To prevent the spread of the Coronavirus infection, our business hours will be changed from April 11, 2020.
Please refer to the following page for the affected office and its latest business hours.
We apologize for the inconvenience and appreciate your understanding.