Expectant Mothers

Helping pregnant passengers to travel in comfort


This service is for pregnant passengers.

Available services

Seat selection

  • Due to the physical stresses of assisting the crew in an emergency, we ask that pregnant passengers not select seats in an exit row.
  • The aisle side is recommended for easy access to the restroom.
  • Eligible seats may be restricted to certain fare types.
  • Aircraft types are subject to change without prior notice.

Boarding procedures

If you fall into one of the two below categories and require same-day service, please stop by Special Assistance Counter.

・You are pregnant, but did not provide your expected birth date at time of booking

・You expect to give birth in less than 28 days

Presentation of Maternity Mark

Presented to expectant mothers boarding JAL Group domestic flights.

Please ask at the counter if you wish to use the service.

  • Limited number available

Boarding gate

During boarding, you will have priority to get on board. Please inform our staff at the boarding gate.


Our cabin crew members will be happy to assist you with any difficulties or requests you may have onboard the aircraft.

Hydration is recommended during flight, as the body tends to become edematous.

Contact info


In consideration of the demand trend of our flights, we are changing our business hours for the time being.
Please refer to the following page for the affected office and its latest business hours.
We apologize for the inconvenience and appreciate your understanding.

Special Assistance Desk for Traveling with Babies or Small Children, Children Traveling alone, Expectant mothers and Elderly customers

Toll-free / Inside Japan only
営業時間: 7:00 a.m. to 8:00 p.m. (open 365 days a year)
Tokyo : 03-4330-2525* Sapporo : 011-242-2525* Osaka : 06-4799-2525* Fukuoka : 092-261-2525*
  • The content of conversation with the customer may be recorded or monitored to ensure quality service.

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