Oxygen bottles fall under hazardous material for air transportation, and only oxygen bottles for medical use are permitted for air transport.
The oxygen bottle specification certificate needs to be submitted with a description of the oxygen bottle number, expiration date (container re-inspection deadline), size and weight.
Portable concentrated oxygen cans for sports, O2 Pack, oxygen Generators(excluding those that generate oxygen through electrolysis or filter decomposition) or liquid oxygen cannot be carried into the cabin or kept in the cargo hold.
In addition, when used inside the cabin, a medical certificate prescribed by the airline carrier is required that has been filled out an attending physician.
When customer oxygen bottles for medical use are used in the cabin, or are kept in the cargo hold, the following conditions must be satisfied.
We will confirm the suitability of transport with the "Oxygen bottle specification certificate" issued by the vendor that rented the oxygen bottle.
Please submit in advance a prescribed medical certificate and oxygen bottle specification certificate.
After downloading the Medical Information Form (MEDIF), etc., you can enter the information directly into the PDF form.
We will provide information about the seat where the oxygen bottles do not become an obstruction at the time of an emergency evacuation in principle.
With regards to the position of your seat in the cabin, please check the page with the seat map of domestic and international flights.
You can use it inside the cabin just like an oxygen bottle. Please inform us of the product name, manufacturer name, model number and battery type. When used inside the cabin, a medical certificate prescribed by the airline carrier that has been filled out an attending physician needs to be presented.
Please look at both "About medical certificates or consent forms" and "Customers who bring and use medical device".
For operating and assisting with the oxygen bottles, we ask that the accompanying person board in the same class.
Including the operation of the oxygen bottles, those people accompanying should please provide care and assistance at the airport, when boarding, during the flight and when deplaning, and should please give guidance and assistance at the time of an emergency.
For details, please check "About Traveling Companions (People Accompanying)".
The cabin crew are not able to operate the oxygen bottles because it would be medical intervention.
To use, the customer should please put it sideways under their seat.
Please prepare a tube of sufficient length.
Staff can guide you from the check-in counter to the cabin of the airplane if requested. Please consult with us at the time of the reservation.
We will check the oxygen specification certificate and the oxygen bottles for medical use. Since it may take a while to check, please arrive so there is enough time.
For facilities at the airport, such as barrier-free restrooms, please check domestic airport information and international airport information.
It is done with the same details and in the same manner as other customers. Simplification of the security check due to disabilities, or preferential treatment, are not possible.
Be sure to go through the metal detector one by one. In some cases a pat-down screening may be necessary, but please be assured that the security staff will tell you what to do.
If you have any concerns, please tell us at the time of the reservation, or at the airport counter on the day of the flight date.
For customers who request to use this service, please tell the boarding gate staff as soon as possible.
For customers who request for assistance, as soon as the cabin is ready, we board them to the flight first. For customers who request to use this service, please tell the boarding gate staff as soon as possible.
Oxygen bottles fall under hazardous material for air transportation, and only oxygen bottles for medical use are permitted for air transport.
For customers who need oxygen therapy onboard the airplane, we have a service to rent oxygen bottles for medical use. (A fee is charged)
Please arrange yourself when using within the airport.
Customers who require oxygen therapy onboard the airplane need to present a medical certificate prescribed by the airline carrier.
INT
International flights - until 72 hours before the flight departure
DOM
Domestic flights- until 48 hours before the flight departure
INT
International flights - 10,000 yen per bottle
DOM
Domestic flights - 3,000 yen per sector regardless of the number of bottles
A medical certificate is required
After downloading the Medical Information Form (MEDIF), etc., you can enter the information directly into the PDF form.
The JAL rental oxygen bottles supply oxygen through a respiration synchronizer. Please let us know the required flow rate that was diagnosed by your attending physician. After this has been reported, we will calculate the necessary number of bottles and start to arrange them.
The number of oxygen bottles available for rent is limited. Please let us know the flow rate as soon as possible.
For operating and assisting with the oxygen bottles, we ask that the accompanying person board in the same class.
Including the operation of the oxygen bottles, those people accompanying should please provide care and assistance at the airport, when boarding, during the flight and when deplaning, and should please give guidance and assistance at the time of an emergency.
For details, please check "About traveling companions (people accompanying)".
lease operate the oxygen bottle yourself, or have the person accompanying you do it. We will send you an operation manual in advance, so please read it as soon as possible. There is also a video on our website explaining the operation of the oxygen bottles that JAL rents out, so please look at this as well.
The cabin crew are not able to operate the oxygen bottles because it would be medical intervention.
The oxygen bottles for medical use have a filling capacity of 300 liters. The flow rate can be adjusted from 0.5-6 liters per minute.
It comes with a respiration synchronizer and nasal cannula as accessories.
The oxygen bottle is provided in a designated place under the seat in front of the customer
We will provide information about the seat where the oxygen bottles do not become an obstruction at the time of an emergency evacuation in principle.
With regards to the position of your seat in the cabin, please check the page with the seat map of domestic and international flights.
Staff can guide you from the check-in counter to the cabin of the airplane if requested. Please consult with us at the time of the reservation.
The procedure for this may take some time. On the date of departure, please come to the airport early.
Please submit the "Certificate with regards to renting oxygen bottles" at the counter.
For facilities at the airport, such as barrier-free restrooms, please check domestic airport information and international airport information.
It is done with the same details and in the same manner as other customers. (Simplification of the security check due to disabilities, or preferential treatment, are not possible.)
Be sure to go through the portal gate one by one. In some cases a pat-down screening may be necessary, but please be assured that the security check staff will tell you what to do. If you have any concerns, please tell us at the time of the reservation, or at the airport counter on the day of the flight date.
For customers who request for assistance, as soon as the cabin is ready, we board them to the flight first. For customers who request to use this service, please tell the boarding gate staff as soon as possible.
For customers who need help at the arrival airport, please consult with us at the time of the reservation.
If you have any questions or concerns please do not hesitate to contact us.
Assistance that requires advance notice top
Assistance dog
Customers who bring and use medical device
Customers who use a stretcher
Customers who use an oxygen bottle
Customers with Sleep Apnea Syndrome (CPAP Usage)
Customers for whom it is difficult to stay in a sitting position
Group tour customers
Disabled sports athletes
About medical certificates or consent forms
Airline carrier prescribed medical certificate（approx 0.8MB）