Information for customers who request special assistance

*The photo was taken on 10 / 2018 and is different from the current uniform design.

We aim to create a society where everyone can enjoy traveling, sports and culture,

and all customers can have a safe and comfortable journey.
Please do not hesitate to ask our ground staff and cabin crew as they are prepared to provide any necessary assistance, so that all
customers can travel with peace of mind.


If you have any questions or concerns please do not hesitate to contact us.

Frequently asked questions