Ensuring a safe and comfortable journey for all customers who with disabilities, illness and injury are treated as Priority Guests at JAL, offering various services.
Our airport staffs and cabin crew are waiting to assist you so please feel free to contact us for any information's. The more information we have concerning any special assistance you may require, the more prepared we can for your travel with us.
Travel information of other airlines.
0120-747-707(toll free dial)
(Please replace /at/ with @.)
0120-747-606(toll free dial)
365 days a year
Customers in Japan and Guam are (exclusively) qualified to access the JAL Telephone Relay Service through chat(function).
Helping customers travelling with babies,expexting mothers and senior customers.