JAL FAMILY SERVICE
JAL provides unique services to assist your travel for your overseas transfer, return from an overseas office, and travels to see a family member working overseas.
JAL provides unique services to assist your travel for your overseas transfer, return from an overseas office, and travels to see a family member working overseas.
Our airport staff assists you from check in to boarding at your departure airport for JAL international flight.
Your cabin attendants will take care of you to make your travel more comfortable. Baby beds, paper diapers, a JAL original “JAL BABY CRUISE”, which includes baby food for an infant under two years, a spoon and an apron, and food for children over two years are available.
At the airport of arrival and transfer from a JAL flight to another JAL flight, we guide you to immigration, etc. At the airport of transfer to another airline's flight, we guide you to the check-in counter of the airline.
Passengers who fly JAL flights with the eligible fare*1 *2 , and travel exclusively for the purpose of overseas business transfer, return from an overseas office, or a travel to see a family member working overseas. Please note that the following conditions are applied:
This service is not available for passengers using code-share flights operated by our partner airlines. We would appreciate your understanding.
(March 20 to April 10, July 20 to August 31)
Please call the JAL International Reservation 7 days prior to departure.
Japan Region
JAL Information & Reservations
Foreign Regions
JAL offices/sales offices