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System maintenance

Previous system maintenance This page will open in a new window.

Thank you for using JAL Website.
Due to system maintenance, the following services will be temporarily suspended.
Please accept our apologies for any inconvenience.

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Service suspension period Services to be suspended
Jun 20, 2026 (Sat) 16:00 p.m. - 16:30 p.m. (Japan time)

JAL Website, JAL App

  • All services for Domestic and International Flight (booking, purchase, manage booking/view my reservation, changes, cancellations,Departure date upgrade)
  • All services for Domestic Award Tickets, International Award Tickets and Upgrade Awards (booking, manage booking/view my reservation, changes, cancellations)

All customer services at the Customer Contact Center or travel agents

  • All services for Domestic and International Flight (booking, purchase, changes, cancellations)

Airport Self Service Check-in and Ticketing Kiosk

  • Purchase services, Mileage Registration, Stand-by, Flight change, Upgrade

Convenience store payment

  • Payment for domestic tickets
Jun 21, 2026 (Sun) 0:45 a.m. - 5:30 a.m. (Japan time)

JAL Website

  • Domestic Flight
    ATM payment using Pay-easy service
    Internet money transfer using Pay-easy service

System maintenance schedule is subject to change.