Main Contents begins from here

System maintenance

Previous system maintenance This page will open in a new window.

Thank you for using JAL Website.
Due to system maintenance, the following services will be temporarily suspended.
Please accept our apologies for any inconvenience.

Please scroll horizontally.

Service suspension period Services to be suspended
May 10, 2026 (Sun) 8:30 a.m. - 9:00 a.m. (Japan time)

JAL Website, JAL App

  • All services for Domestic and International Flight (booking, purchase, manage booking/view my reservation, changes, cancellations,Departure date upgrade)
  • All services for Domestic Award Tickets, International Award Tickets and Upgrade Awards (booking, manage booking/view my reservation, changes, cancellations)

All customer services at the Customer Contact Center or travel agents

  • All services for Domestic and International Flight (booking, purchase, changes, cancellations)

Airport Self Service Check-in and Ticketing Kiosk

  • Purchase services, Mileage Registration, Stand-by, Flight change, Upgrade

Convenience store payment

  • Payment for domestic tickets
May 11, 2026 (Mon) 1:00 a.m. - 7:00 a.m. (Japan time)

JAL Website

  • Domestic Flight
    Internet money transfer using Rakuten Bank
May 12, 2026 (Tue) 1:30 a.m. - 5:00 a.m. (Japan time)

JAL Website

  • Domestic Flight
    Payment for tickets at FamilyMart
May 18, 2026 (Mon) 1:00 a.m. - 5:00 a.m. (Japan time)

JAL Website

  • Domestic Flight
    Payment for tickets at LAWSON and MINISTOP.

System maintenance schedule is subject to change.