System maintenance

Previous system maintenance

Thank you for using JAL Website.
Due to system maintenance, the following services will be temporarily suspended.
Please accept our apologies for any inconvenience.

Service suspension period Services to be suspended
March 29, 2020 (Sun)6:45 a.m. - 7:25 a.m.(Japan time)
[JAL website]
  • All services for International Flight - manage booking/view my reservation, booking and purchase.
  • Domestic Flight
    changes, cancellations, ticketing
  • Award Tickets
    All services for Domestic Award Tickets, International Award Tickets and Upgrade Awards: (changes, cancellations, ticketing)
[All customer services for Reservation center・travel agent]
  • Services for Domestic and International Flight - ticketing,changes,cancellations
[Domestic Airport Self Service Check-in and Ticketing Kiosk]
  • Purchase services

System maintenance schedule is subject to change.

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