JAPAN AIRLINES

System maintenance

Previous system maintenance

Thank you for using JAL Website.
Due to system maintenance, the following services will be temporarily suspended.
Please accept our apologies for any inconvenience.

Service suspension period Services to be suspended
July 12, 2020 (Sun)5:45 a.m. - 6:35 a.m.(Japan time)
[JAL website]
  • All services for Domestic and International Flight (booking,purchase,manage booking/view my reservation,changes, cancellations)
  • All services for Domestic Award Tickets, International Award Tickets and Upgrade Awards (booking,manage booking/view my reservation,changes, cancellations)
  • Web check-in service for International Flights
[Convenience store payment]
  • Payment for domestic tickets
[Domestic Airport Self Service Check-in and Ticketing Kiosk]
  • Purchase services,Stand-by
July 13, 2020 (Mon)0:10 a.m. - 0:30 a.m.(Japan time)
[JAL website]
  • Domestic Flights:
    Purchase by e JAL Point
    Reservation changes and cancellations for the tickets paid by e JAL point
    Booking and ticketing for JMB Companion Fare.
  • All services for Domestic Award Tickets, International Award Tickets and Upgrade Awards
    (Booking and ticketing, changes, cancellations and refunds)

System maintenance schedule is subject to change.

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