System maintenance

Thank you for using JAL Website.
Due to system maintenance, the following services will be temporarily suspended.
Please accept our apologies for any inconvenience.

Please scroll horizontally.

Service suspension period	Services to be suspended
October 26, 2025 (Sun) 8:00 a.m. - 8:15 a.m. (Japan time)	JAL website, JAL app Services for Domestic and International Flight - purchase, changes, cancellations by credit card. ^Including JALONLINE, the online system that supports corporate domestic business trips Services for Domestic Award Tickets, International Award Tickets and Upgrade Awards - mileage deduction, changes, cancellations. All customer services at the JAL Contact Center, travel agents or Check-in Counter* Services for Domestic and International Flight - purchase, changes and cancellations by credit card.

Service suspension period

Services to be suspended

October 26, 2025 (Sun) 8:00 a.m. - 8:15 a.m. (Japan time)

JAL website, JAL app

Services for Domestic and International Flight - purchase, changes, cancellations by credit card.
^*Including JALONLINE, the online system that supports corporate domestic business trips
Services for Domestic Award Tickets, International Award Tickets and Upgrade Awards - mileage deduction, changes, cancellations.

All customer services at the JAL Contact Center, travel agents or Check-in Counter

Services for Domestic and International Flight - purchase, changes and cancellations by credit card.

System maintenance schedule is subject to change.