Open-jaw and multi-city reservations for International Flights
Travelers with connecting flights from Japan (International and Domestic)
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View reservations, Changes and cancellations, Seat selection, and receipt issuance
Flight Status
Search for arrivals/departures, view flighttimetables, and support for delayed/cancelled flights
Travel Information
View information on boarding procedures,checking in, and airports and lounges
Inflight Services
Seats, meals, inflight entertainment, and more
Domestic Flights
International Flights
Special measures for air tickets.
Plan your trip with confidence.
A message (Wearing Masks) from The Scheduled Airlines Association of JAPAN
About the abolishment of paper booklet timetables
Important Notice to Prevent Unauthorized Logins by "Spoofing" from Third Parties
Please be aware of the illegal sale of airline tickets
Information for Passenger Requesting Emergency Exit Row Seat
Action Plans in Response to the Fukushima Coastal Earthquake on February 13, 2021
Regarding to the issuance of the summer schedule (from March 28 to October 30, 2021).
Haneda International Airport Domestic Terminal Relocation of Counter due to Renovations
Purchase of Flight to Delhi from Haneda, Bengaluru from Narita
Special handling for tickets during period designated by the government of China
(Feb/Mar) The Open Hour of JAL Lounge in Haneda and Narita International Airport
Purchase of Special Flight to Bangkok from Tokyo (Haneda)
Information for travelers with connecting flights from Japan (International and Domestic)
JAL discounted oneway fares from Japan (travel from 2020)
Japan Airlines and Malaysia Airlines commence Joint-Business
Suspension of Japan Airlines Lost item inquiry form for international flight
Name change of Haneda Airport International Passenger Terminal Building
Kansai International Airport temporary change of business hours of Lost and Found
Tax of each country and airport facility charges in International tickets
Suspension of flights between Nagoya (Chubu) and Bangkok
Honolulu Airport First Class Exclusive Priority Lane Service
Regarding Restart of Bookings and Changes of Air India flights
Change of Lounge Service at Seattle-Tacoma International Airport
Travel Notice for passengers flying to/from Hong Kong International Airport
For our valued customer flying to/from Beijing
International Passenger Service Charge Exemption for Overseas Filipino Workers (OFW)
International travelers to U.S.A.(Last Updated 16th MAR)
Customs, immigration and quarantine (C.I.Q.) information
JAL is committed to providing service that meets our customers' highest expectations. With safety as our number one priority, we strive to deliver the best in comfort, convenience, and on-time performance so that customers can enjoy a satisfying, worry-free travel experience.