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Open-jaw and multi-city reservations for International Flights
- Travelers with connecting flights from Japan (International and Domestic)
- Connections cannot be made from international flights to Japan domestic flights due to reinforced quarantine control.
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Manage Bookings
View reservations, Changes and cancellations, Seat selection, and receipt issuance
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Flight Status
Search for arrivals/departures, view flighttimetables, and support for delayed/cancelled flights
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Travel Information
View information on boarding procedures,checking in, and airports and lounges
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Inflight Services
Seats, meals, inflight entertainment, and more
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Domestic Flights
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International Flights
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A new travel experience with safety as our number one priority
Notices and Advisories
Common
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Regarding the implementation of new duty time standards for flight crew members
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Changes to Login Method for JAL Mileage Bank (October 20, 2021)
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A message (Wearing Masks) from The Scheduled Airlines Association of JAPAN
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Temporary suspension of alcohol provision in the lounge
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Request for cooperation in reducing the use of plastics bags
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Data Security Incident by SITA That Led to the Leakage of JAL Mileage Bank Member Data
Domestic Flights
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Regarding to the issuance of the winter schedule (from October 31, 2021 to March 26, 2022).
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Revision of required miles for JAL Group Airlines Domestic Award Tickets on certain routes
International Flights
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International Ticket Changes and Refund caused by COVID-19
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Provision of Immigration Information upon Entry into the United States
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Digital Health Credential App "VeriFLY" to Assist With Your COVID-Safe Travel
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Purchase of Flight to Delhi from Haneda, Bengaluru from Narita (Last Updated Sep 27, 2021)
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Check-in by facial recognition begins
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Capacity increase on Honolulu route and change in inflight meal service on First class
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Mandatory passport information registration when booking flight operated by other carriers
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To all passengers entering Hongkong from Japan (Last Updated June 29, 2021)
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JAL discounted oneway fares from Japan (travel from 2020)
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Tax of each country and airport facility charges in International tickets
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Travel Notice for passengers flying to/from Hong Kong International Airport
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Customs, immigration and quarantine (C.I.Q.) information
Hotels, cars and more
Committed to the Highest Standards of Service
JAL is committed to providing service that meets our customers' highest expectations. With safety as our number one priority, we strive to deliver the best in comfort, convenience, and on-time performance so that customers can enjoy a satisfying, worry-free travel experience.
