Notes on purchasing airline tickets on airline ticket comparison websites
Electronic receipts are now available
Changes to Login Method for JAL Mileage Bank (October 20, 2021)
JAL’s New Policy regarding Facemasks effective (Updated March 10, 2023)
Link your account with third-party IDs for more convenience when logging in to JAL Mileage Bank
Notice of Revisions to "Handling of Personal Information by JAL Group Airlines" (Privacy Policy)
PFC will be newly introduced to Nanki-Shirahama Airport from November 1, 2023 boarding.
Regarding to the issuance of the summer schedule (from October 29, 2023 to March 30, 2024).
Information on JAL website operation (including temporarily unavailable of services)
Service advisory regarding changes in fare scheme (Departing on/after April 12,2023)
Information about airport apron renovation work at Tokyo International Airport (Haneda)
Notice of Mandatory Security Inspection under the Civil Aeronautics Act
Notification of Delay in Airbus A350-1000 Launch Date
Paris flights suspended due to the introduction of a new system for air traffic control
On November 27, 2023, JAL started the sale of paid exclusive meal for Internatinal flights.
For passengers on international flights departing from Tokyo International Airport (Haneda)
Notice regarding our operations on European, Russian routes (Last Updated August 22, 2023)
Notice for All passengers travelling to/from the Philippines
Narita-Tianjin route Temporary operation started on July 16, 2022.
Resumption of Boeing 777 operation to the U.S. mainland
Mandatory passport information registration when booking flight operated by other carriers
Tax of each country and airport facility charges in International tickets
Customs, immigration and quarantine (C.I.Q.) information
JAL is committed to providing service that meets our customers' highest expectations. With safety as our number one priority, we strive to deliver the best in comfort, convenience, and on-time performance so that customers can enjoy a satisfying, worry-free travel experience.