Inquiries

Reservation

  • toll
    0570-025-121
  • INT8:00 a.m.-7:00 p.m. daily

  • DOM7:00 a.m.-8:00 p.m. daily

  • toll (Tokyo)
    03-6733-3062

Calls made to this number are recorded to improve the quality of our telephone support and to confirm the details of the inquiry.

If you have any concern or request about air traveling

For customers who need assistance, please consult with us.

JAL Priority Guest Center

  • Toll free
    0120-747-707
  • Not toll free
    03-5460-3783

If you need hearing or speech assistance

FAX, email the service are available.

E-mail

jal_priority/at/jal.com (Please replace /at/ with @.)

FAX

  • Open throughout
    the year
    0120-747-606
  • *Please send FAX inquiry form, or you can send your own paper as well.

Other

Customers in Japan and Guam are (exclusively) qualified to access the "JAL Telephone Relay Service" through chat(function).

JAL Telephone Relay Service