Before you fly

JAL Special Assistance

This is introduction of basic things about air travel. We will assist you safely.

Flow of events when using an airplane

About the Environment On Board the Aircraft

Advance Procedures (Information About the Reservation Method)

Information about the Various Device and Facilities

About Traveling Companions (People Accompanying)

If you have any questions or concerns please do not hesitate to contact us.

Frequently asked questions

Reservation

Special Assistance Desk

If you need hearing or speech assistance