Information
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- 2020/07/31
- Requests to our guests
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- 2020/07/31
- Entry restrictions and quarantine measures
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- 2020/07/31
- [Domestic Flights] [International Flights] Flight suspension, reduction of flight frequency, schedule change and non-scheduled service
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- 2020/07/22
- Temporary Closure of London Heathrow Airport Terminal 3
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- 2020/07/07
- Regarding high call volume at JAL call center and the change of business hours affected by COVID-19
We will continue to undertake
new measures to prevent the spread of COVID-19,
in order to provide all our guests with a safe and secure travel experience.
Doing everything we can to protect
our guests and keep them smiling.
Fly safe with Japan Airlines.
Precautionary measures and requests for our guests
Enhanced measures to prevent the spread of any viruses.
Flight reductions, measures taken on board and at the airport,and entry restrictions by country
More information regarding flight suspension and schedule changes, changes in service in our lounges and on board, entry restrictions and disinfection measures.
Handling of Tickets and Mileage
Your safety, our priority.
We look forward to welcoming you on board.
