Policy Regarding Face Masks

The Novel COVID-19 Response Headquarters of Government of Japan decided to adopt a new policy of leaving the wearing of facemasks up to an individual decision effective from March 13, 2023.

In addition, the Ministry of Land, Infrastructure, Transport and Tourism has specified those scenes where the wearing of facemasks is recommended, which are not including aircrafts.

Until now, we have been asking passengers to wear facemasks in accordance with the guidelines for the prevention of the spread of COVID-19 in the aviation sector, however, according to the new governmental policy, JAL has also decided to leave the wearing of facemasks by passengers as well as those airline staff both in the aircraft and airports, up to an individual judgement.

We ask for your understanding and cooperation to respect each individual’s judgement whether or not to wear facemasks. We will continue to make efforts to ensure that our customers can fly with peace of mind.

In addition, facemasks will continue to be required to be worn at airports and on board certain international flights.

For details, we are recommended to check each airport information page by yourself and related organizations, such as government office abroad, the operating airline.

Thank you.