Thank you for choosing to fly with the JAL Group.
We would like to bring the following to your attention. The purchase of JAL tickets through flight comparison websites or similar third-party platforms:
Since these websites operate independently of JAL, we are unable to handle requests for refunds or inquiries concerning these matters.
Please contact the website where you made the purchase for any changes, refunds, or inquiries regarding your flight ticket.
September 21, 2023