Providing a safe and
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Manage Bookings
View reservations, Changes and cancellations, Seat selection, and receipt issuance
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Flight Status
Search for arrivals/departures, view flighttimetables, and support for delayed/cancelled flights
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Travel Information
View information on boarding procedures,checking in, and airports and lounges
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Inflight Services
Seats, meals, inflight entertainment, and more
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Domestic Flights
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International Flights
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Recommended for You
Special measures for air tickets.
Plan your trip with confidence.
Notices and Advisories
Common
Domestic Flights
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Regarding suspension of reservation for JAPAN AIR COMMUTER
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Haneda International Airport Domestic Terminal Relocation of Counter due to Renovations
International Flights
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Japan Airlines and Malaysia Airlines commence Joint-Business
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Suspension of Japan Airlines Lost item inquiry form for international flight
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The Open Hour of JAL First Class Lounge in Haneda and Narita International Airport
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Name change of Haneda Airport International Passenger Terminal Building
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Kansai International Airport temporary change of business hours of Lost and Found
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Transfer of several flights from Narita to Haneda departing and arriving on / after March 29, 2020
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Suspension of flights between Nagoya (Chubu) and Bangkok
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Honolulu Airport First Class Exclusive Priority Lane Service
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Regarding Restart of Bookings and Changes of Air India flights
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Change of Lounge Service at Seattle-Tacoma International Airport
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Travel Notice for passengers flying to/from Hong Kong International Airport
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For our valued customer flying to/from Beijing
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International Passenger Service Charge Exemption for Overseas Filipino Workers (OFW)
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International travelers to U.S.A.(Last Updated 16th MAR)
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Customs, immigration and quarantine (C.I.Q.) information
JAL Inflight and Lounge Services
Warm and friendly services for all of our customers.
Learn more about JAL's signature services:
- ・Spacious, comfortable seats and delicious meals in the sky
- ・A broad selection of inflight entertainment featuring the best in video and audio content
- ・Lounge services for a relaxing pre-flight experience
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Committed to the Highest Standards of Service
JAL is committed to providing service that meets our customers' highest expectations. With safety as our number one priority, we strive to deliver the best in comfort, convenience, and on-time performance so that customers can enjoy a satisfying, worry-free travel experience.
