Closure of JAL PLAZA Yurakucho Ticket Office on December 20, 2024
(JAL Mileage Bank) After July 4, 2024, passwords with only 6 digits are no longer allowed.
Regarding high volume at JAL contact center and Frequently Asked Questions
Beware of suspicious e-mails and fake websites purporting to be from the JAL Group
Notes on purchasing airline tickets on airline ticket comparison websites
Ground Staff and Cabin Attendants Face Masks Policy
Link your account with third-party IDs for more convenience when logging in to JAL Mileage Bank
Regarding to the issuance of the winter schedule (from October 27, 2024 to March 29, 2025).
PFC will be newly introduced to Hiroshima Airport from January 7, 2025 boarding.
Change of reservation start time for Sky Mate Fare and Senior Citizen Fare
Notice of Mandatory Security Inspection under the Civil Aeronautics Act
Information on JAL website operation (including temporarily unavailable of services)
On November 6, 2024, JAL started accepting Apple Pay on Japan region website
To all customers traveling to the UK
To all passengers departing for Guam
On July 9, 2024, German Rail (DB) Construction Work to Impact Frankfurt Airport Train Services
For passengers on international flights departing from Tokyo International Airport (Haneda)
JAL is committed to providing service that meets our customers' highest expectations. With safety as our number one priority, we strive to deliver the best in comfort, convenience, and on-time performance so that customers can enjoy a satisfying, worry-free travel experience.