Handling of Hawaiian Airlines (HA) tickets due to termination of Codeshare/Mileage Partnership Agreement with Hawaiian Airlines
Alert: Beware of Phishing Scams
Inquiries Regarding Incorrect Translations and Summaries of Email Services
(JAL Mileage Bank) After July 4, 2024, passwords with only 6 digits are no longer allowed.
Notes on purchasing airline tickets on airline ticket comparison websites
Ground Staff and Cabin Attendants Face Masks Policy
Link your account with third-party IDs for more convenience when logging in to JAL Mileage Bank
To all customers travelling to/from Sapporo New Chitose Airport
Regarding to the issuance of the summer schedule (from March 29, 2026 to October 24, 2026)
Information on the Renovations of domestic lounges, First Class and JAL Global Club counters, and security lanes at Haneda Airport Terminal 1
Change in age categories for Child and Infant on ORIENTAL AIR BRIDGE (ORC) codeshare flights
Information on JAL website operation (including temporarily unavailable of services)
PFC will be revised from March, April and May 2025 boarding.
Change of reservation start time for Sky Mate Fare and Senior Citizen Fare