JAL provides customers with information timely such as your reservation details, boarding information, flight status, etc., through your registered contact information, JAL APP.
Please download JALAPP, register your mobile number and e-mail address in advance to receive notification services.
From May 19, 2020, SMS service regarding on Schedule changes and Seat number changes notifications will start.
From reservation to day of departure
7 days before flight departure
The same content notifications may be sent in multiple ways such as email and SMS.
Some contents will be in English and Japanese only.