JAL has won the "Best Wi-Fi in Eastern Asia 2024" award at the FTE APEX Asia Expo 2023 held in Singapore in November 2023. Passengers from more than one million flights on nearly 600 airlines around the world were given the opportunity to provide anonymous ratings. JAL has become the most awarded airline for Best Wi-Fi after winning this award six times since the category was created in 2017. JAL will continue to provide all passengers with high-quality products and services to ensure a comfortable journey.
- APEX (Airline Passenger Experience Association) is one of the world's largest airline industry association. The non-profit organization involves airlines, airports and airline-related suppliers around the world.