Flight Delay / Cancellation / Diversion Certificate

Flight Delay / Cancellation / Diversion certificates can be issued on the JAL website.

Please search flight information at  "Flight Delay / Cancellation / Diversion Information", and click flight number to display certificate.

  • Remarks is blank for canceled / delayed flights due to the Coronavirus.
  • Eligible flight: JAL International flights (Not eligible for Code share flights operated by other airlines)
  • Searchable date: From 3 days before the boarding date to 1 year after the boarding date
  • Note: If a delay of more than 24 hours occurs, the delay time will not be reflected correctly. Certificate issuance is available at the following.