Notices and Advisories
Common
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Access Restrictions on the JAL Website during the Time Sale of Domestic Flights
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Notice regarding New JAL App (Regarding a technical issue causing some features to be unavailable)
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Important Notice Regarding Check-in Deadlines and Carry-on baggage
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Alert: Beware of Phishing Scams
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Inquiries Regarding Incorrect Translations and Summaries of Email Services
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Notes on purchasing airline tickets on airline ticket comparison websites
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Ground Staff and Cabin Attendants Face Masks Policy
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Link your account with third-party IDs for more convenience when logging in to JAL Mileage Bank
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Passkeys are now available for JAL Mileage Bank login.
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To enhance your security, please update your One-Time Password notification setting to SMS.
*We are currently updating this setting in phases for selected members. -
Login alert email have been implemented as of July 10, 2025.
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Introducing the JAL Life Status Program (Updated May 30, 2024)
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Introducing Diamond Metal as a new FLY ON service Diamond Metal
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Important Notice to Prevent Unauthorized Logins by "Spoofing" from Third Parties
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Link your account with third-party IDs for more convenience when logging in to JAL Mileage Bank
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Important notice about your JMB registered email address (August 25, 2022)
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Notice Regarding Phishing/Fraudulent Call Center
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Important notice about your JMB registered email address
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Important notice from JAL Mileage Bank on use of sales/pooling services for JAL mileage and/or award tickets not provided JAL
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To ensure appropriate management of personal information