International Notices and Advisories
Common
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Closure of JAL PLAZA Yurakucho Ticket Office on December 20, 2024
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(JAL Mileage Bank) After July 4, 2024, passwords with only 6 digits are no longer allowed.
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Regarding high volume at JAL contact center and Frequently Asked Questions
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Beware of suspicious e-mails and fake websites purporting to be from the JAL Group
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Notes on purchasing airline tickets on airline ticket comparison websites
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Ground Staff and Cabin Attendants Face Masks Policy
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Link your account with third-party IDs for more convenience when logging in to JAL Mileage Bank
International Flights
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On November 6, 2024, JAL started accepting Apple Pay on Japan region website
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To all customers traveling to the UK
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To all passengers departing for Guam
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On July 9, 2024, German Rail (DB) Construction Work to Impact Frankfurt Airport Train Services
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For passengers on international flights departing from Tokyo International Airport (Haneda)