Guide/Procedures

Here you can find out about the benefits of logging in as a JAL Mileage Bank member and about various procedures.

How to log in

To log in, enter your JMB membership number and PIN and click the login button.
Logging in makes it easier and more convenient to use JMB member services.

JAL Mileage Bank

JAL Mileage Bank

1 Enter your JMB membership number / 2 Enter your PIN / 3 Click LOGIN
  • JMB membership number
  • 1. JMB membership number
    Your JMB membership number is the 7-digit or 9-digit number indicated on your card.

    2. PIN
    Your PIN is the 6-digit number you selected at the time of enrollment.

    Forgot your JMB membership number or PIN?

  • Notice regarding your password
    The password (access number) has changed from 4 to 6 digits.

Benefits of logging in as a JMB member

Benefit 1

Quick and easy flight ticket reservations!

When making reservations online, logging in allows you to skip the process of entering your name and other passenger information. You can also save your frequently flown flight sectors for easy future bookings.

Benefit 2

Easy access to members-only promotions!

On your account page, you can view a list of the promotions available to you. Registration for promotions is easy.

Benefit 3

Easy mileage crediting and other online procedures!

Your JMB membership number will be automatically entered when you make a reservation, eliminating the need to request a mileage credit at the airport.

There are many benefits of logging in as a JMB member.

Mileage calculator

Redeeming mileage

JMB award tickets

Enter your mileage balance and flight details to calculate the mileage required for award redemption.

You can also check the mileage required for award redemption by viewing the various award charts.

Domestic flights
International flights

JMB upgrade awards

Check the mileage required for award redemption by viewing the award chart.

JAL International Upgrade Awards - Award Chart

Accumulating mileage

Flight mileage

You can check the mileage you can earn for your flight.

Hotel mileage

Search for JMB partner hotels in Japan and around the world. You can also check the mileage you can earn for overnight stays and find a variety of promotion information.

JMB Partner Hotel search

Procedures

Change your information

  • Change of name

    Please contact the JAL Mileage Bank Center or JALCARD.

    More information

  • Change of address/phone number

    Please contact the JAL Mileage Bank Center or JALCARD.

    More information

  • Change of e-mail address

    Please log in with your JMB membership number and PIN, and complete the procedure from E-mail Address Registration and Change located on the right side of your account page.

PIN

  • Change your PIN

    You change your PIN online from PIN Change located on the right side of your account page.
    Please log in with your JMB membership number and PIN before completing the procedure.

  • Forgot your PIN

    If you could not set your PIN or forgot your PIN, we can assist you by e-mail or postal mail.
    Your PIN will be sent to you either 1) by e-mail to your registered e-mail address, containing an encrypted web address to show your PIN, or 2) by postal mail to your registered mailing address*.

    • *Please allow one to two weeks for delivery.
      Please click the link below and complete the procedure for PIN request.
      Learn more
      For security reasons, we do not give out PIN information over the phone.

Other procedures

  • Proxy registration

    You can process your request online from Proxy Registration/Change/Cancellation after account login.
    Please log in with your JMB membership number and PIN before completing the procedure.
    You can also register your official proxy by submitting your completed official proxy registration form by postal mail to the JAL Mileage Bank Center.

    Download

    In order to view PDF documents, you will need to install Adobe Reader on your computer. 
    Recommended Environment

  • How to register for JAL DOCTOR Registration System

    Go to the registration page and enter required information in the registration form.

    • *To register, please enter your JMA Membership ID number and Medical License Number shown on your Medical Doctor Qualification Certificate.
    • *Please register your PC email address. A confirmation email will be sent upon completion of the registration.

FAQ

FAQ list

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