Important notice about your JMB registered email address (August 25, 2022)
Thank you for choosing the JAL Group.
From October 20, 2021, a one-time password is being sent to the email address registered in the E-mail Address 1 field of our customers’ JMB membership profile for some online services to ensure added security. However, some customers are not receiving emails from us due to reasons such as having a registered email address that is not up to date.
The email address information registered in the E-mail Address 1 field will be deleted for these customers around September 2022. From August 25, these customers will be shown a message under JMB Messages*1 displayed in the middle of their JMB account page after logging in, and are requested to register a valid email address via the JAL website.
For customers who can receive one-time password or email News, the email address information will not be deleted.
A message will also be displayed under JMB Messages once the email address information registered in the E-mail Address 1 field has been deleted. If you are shown this message, please check your details and register your email address if necessary.
Thank you for your understanding and cooperation.
- JMB Messages can be viewed on the JAL website (PC site).
August 25, 2022
Japan Airlines