Japan Airlines follows the advice of veterinarians and other experts to ensure pets have a safe trip.
However, as conditions differ from their everyday environment, their health can be affected in various ways.
Please read before checking in your pet.
We recommend consulting with your veterinarian before you consider traveling with your pet if any of the following conditions apply.
Pet cargo area environment on aircraft
Temperature and humidity is controlled inside the bulk cargo room by air-conditioning. However, the outside air and heat make cause temperatures to be higher than normal.
Pets are kept in shaded, air-conditioned areas until the flights depart. However, temperature and humidity may change depending on the season during transport, loading and unloading.
During a flight, all lighting inside the bulk cargo room is turned off. The air pressure in this area is set to 0.8 bar (roughly the pressure felt at the peak of a 2000 m mountain). The pressure change may cause "airplane ear" or other reactions in your pet when ascending and descending.
The bulk cargo room is air-conditioned so that temperature and humidity is the same as inside the passenger cabin.
Your pet will hear noises not heard on the ground such as wind noise and mechanical noise during takeoff, flight and landing.
Your pet will also hear noises of other aircraft and ground vehicles during loading and unloading.
In the event of an emergency at the airport, we do work closely with local veterinarians and pet hotels to assist you. (please understand that not all airports have these services).
About Traveling with Pets
Pets allowed for transport
Dogs, cats, small birds, rabbits, hamsters and other small animals
JPY4,400 - JPY6,600 per pet crate per flight sector
The weight of all pets and checked baggage is limited to a total of 100kg per passenger.
You can either use your own crate or rent a JAL pet crate.
If your pet crate is deemed unsatisfactory for safe transport or if a rental crate is not available, we may ask you and/or your pet to change flights.
All rental crates are disinfected in advance to prevent the spread of infectious diseases.
How to transport your pet
Please confirm transport environment information and precautions on animal transport to ensure a safe flight with your pet.
Please prepare a letter of consent to check-in your pet as baggage.