On this page, you will find the most popular online functions and frequently asked questions.
Please contact us if you need any further assistance.
In response to a state of emergency , to prevent the spread of the Coronavirus infection, our business hours are changed.
Please refer to the following page for the latest business hours.
We apologize for the inconvenience and appreciate your understanding.
The following additional special handling will be applied on JAL domestic flight tickets.
Please refer to the link below.
Due to impact of COVID-19 support for domestic flights in flight suspension and flight reduction, we have prepared a refund form.
We may contact you to confirm your refund request after you have submitted the form.