On this page, you will find the most popular online functions and frequently asked questions.
Please contact us if you need any further assistance.
Due to changes in the fare system for domestic flights, some services are temporarily unavailable on the JAL website and JAL apps.Please check below for details.
In consideration of the demand trend of our flights, we are changing our business hours for the time being.
Please refer to the following page for the latest business hours.
We apologize for the inconvenience and appreciate your understanding.
Please refer to the link below.
[If you want to cancel your booking or request for a refund]
In case you are unable to proceed, you can submit your request for ticket refund thrugh this online form.