Notices and Advisories

(JAL Mileage Bank) After July 4, 2024, passwords with only 6 digits are no longer allowed.

Beware of suspicious e-mails and fake websites purporting to be from the JAL Group

Notes on purchasing airline tickets on airline ticket comparison websites

Ground Staff and Cabin Attendants Face Masks Policy

Link your account with third-party IDs for more convenience when logging in to JAL Mileage Bank

Priority Immigration Lanes for Eligible Travelers Between Japan and South Korea

To all customers traveling to the UK

For passengers on international flights departing from Tokyo International Airport (Haneda)

To Passengers Departing from Seoul (Gimpo International Airport)