Notices and Advisories
Common
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Beware of suspicious e-mails and fake websites purporting to be from the JAL Group
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Access Restrictions on the JAL Website during the Time Sale of Domestic Flights
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Requests regarding the stowage and use of power banks onboard (Effective July 8, 2025)
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Inquiries Regarding Incorrect Translations and Summaries of Email Services
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(JAL Mileage Bank) After July 4, 2024, passwords with only 6 digits are no longer allowed.
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Notes on purchasing airline tickets on airline ticket comparison websites
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Ground Staff and Cabin Attendants Face Masks Policy
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Link your account with third-party IDs for more convenience when logging in to JAL Mileage Bank
International Flights
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To all passengers travelling to/from [Paris] Charles de Gaulle International Airport
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[Security] To Passengers Departing from Airports Within India
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On September 4, 2025, JAL started the sale of Paid Priority Baggage Service as for International flights.
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To all customers traveling to the UK
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For passengers on international flights departing from Tokyo International Airport (Haneda)
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To Passengers Departing from Seoul (Gimpo International Airport)