Flights operated by JAL arrive at Terminal 5.

Flights operated by JAL depart from Terminal 3.

Updated: 2022/04/18


opens in new windowInformation regarding COVID-19
Change of check-in counter location at Chicago O'hare International Airport


From July 7, Japan Airlines will move back check-in counter to Area A. 


Resume of Airport Transit System(Train)

ATS(Airport Transit System) operation has been resumed between the terminals in Chicago O'Hare International Airport.

Operation Start : 03 NOVEMBER, 2021
Operation Hours: 05:00~22:30

※Shuttle bus service is also available.


Arrival flow




Baggage Claim




Key to symbols


Flights operated by JAL will arrive at Terminal 5.

Terminal 5

Arrival regulations


There is no quarantine check when entering the United States.


Documents required for entry
Required documents Description

Japan is an eligible country under the United States Visa Waiver Program (VWP).
Japanese passport holders are permitted to enter the country without a visa provided that the duration of stay is up to 90 days, and the purpose of travel is tourism or business. (However, an ESTA application must be made beforehand.)

opens in new windowESTA (Electronic System for Travel Authorization)

Depending on the purpose of visit (study, work, etc.), a visa or additional documentation may be required. Please contact the US Embassy for further information.
(Example: A visa and supplementary documentation (I-20) are required if the purpose of the visit is study.)
US permanent residents and conditional permanent residents must show their permanent resident or conditional permanent resident cards (Green Card/I-551).

  • *Please note: If you are traveling after April 1, 2016 with ESTA on the Visa Waiver Program, it is essential that you are in possession of an IC passport. If you do not have an IC passport, you will need to apply for a visa.

A machine-readable passport (MRP) or an IC passport (IC chipped) valid until the date of return to your home country.

Immigration card
no visa
Not required
with visa
Not required. From May 2013, all I-94 records for Immigration are created electronically, and it is no longer necessary to submit an I-94 on paper.
Customs declaration form Not required
A return airline ticket or e-ticket Please bring it.
    • This airport conducts immigration and customs checks together at the first immigration examination.
    • Retrieve your baggage and proceed through Customs in a second examination.


 Please show your password. If you have any items to declare, please declare them to an official.


Prior reservation is necessary if you wish to bring your pet, as the transportation environment within the aircraft needs to be prepared.

opens in new windowInquiriy - JAL International Reservation and Information

Please also be sure to check with the embassy or quarantine station at your destination for animal quarantine information such as import restrictions and required documentation.


Departure flow




Security check


Key to symbols


Flights operated by JAL will depart from Terminal 3.

Terminal 3

Departure regulations


Check-in opens 3 hours prior to departure.
Please go to A counter in Terminal 3.

Security check

Your carry-on baggage will be examined, and there will be a check for liquids in your possession.

opens in new windowRestrictions on liquids, gels and aerosols as carry-on baggage

Passengers departing Chicago Airport on flight JL009 should undergo a Security check in Terminal 3. Passengers arriving at Terminal 1 or Terminal 2 and connecting to flight numbers JL009 on the same day can reach Terminal 3 by walking along the Concourse (near the gates after the security inspection). Please follow signs for Terminal 3. (However, it is necessary for checked baggage to have been checked through to Japan or beyond.)


You do not have to go through Immigration when departing the United States.
Please hand in the immigration card* you completed upon arrival to airline staff.
If you do not hand in the card, you may face delays in the future when trying to enter the United States.

  • *If you have ESTA and you entered the US on the Visa Waiver Program, you do not need to submit an immigration card.


There is no customs inspection when departing from the United States.


Flagship Lounge:

Terminal 3, in the crosswalk between Concourses H and K.
(Please turn right in the crosswalk in front of gate K6A.)

Admirals Club Lounge:

Terminal 3, in the crosswalk between Concourses H and K.
(Please turn right in the crosswalk in front of gate K6A.)

Other Information

Passengers connecting from American Airlines (including JAL codeshare flights operated by American Airlines) who already have a JL009 boarding pass, should proceed directly to the departure gate. You need to present your passport information to the Immigration Bureau in advance of your flight, so please approach the counter or a boarding gate official.
The Flagship Lounge and Admirals Club Lounge are also available to passengers who have lounge access.

More about international travel

Use oneworld round-the-world fare to travel the world with ease.

Book your hotel, car, Wi-Fi router and other travel options with us.

Introducing JAL's new inflight service.