Information regarding COVID-19
- This airport conducts immigration and customs checks together at the first immigration examination.
- Retrieve your baggage and proceed through Customs in a second examination.
[CHICAGO] O'HARE INTERNATIONAL AIRPORT
Flights operated by JAL arrive at Terminal 5.
Flights operated by JAL depart from Terminal 3.
Updated: 2022/04/18
Notices
Change of check-in counter location at Chicago O'hare International Airport
From July 7, Japan Airlines will move back check-in counter to Area A.
Resume of Airport Transit System(Train)
ATS(Airport Transit System) operation has been resumed between the terminals in Chicago O'Hare International Airport.
Operation Start : 03 NOVEMBER, 2021
Operation Hours: 05:00～22:30
※Shuttle bus service is also available.
Canada eTA (Electronic Travel Authorization) requirement under the Canada Visa Waiver- Changes to the Electronic System for Travel Authorization under the US Visa Waiver Program
- Notice for Passengers Traveling to and from the United States: Immigration Procedures and Prohibited Carry-on Articles
- Lighters on Flights to and from the US
- Upgrading to Premium Economy Class at the airport
- A.P.I.S.
Arrival
Arrival flow
1
Immigration
2
Baggage Claim
3
Customs
Layout
Key to symbols
開くFlights operated by JAL will arrive at Terminal 5.
Terminal 5
Arrival regulations
Quarantine
There is no quarantine check when entering the United States.
Immigration
Documents required for entry
| Required documents | Description |
|---|---|
| VISA | Japan is an eligible country under the United States Visa Waiver Program (VWP).
Depending on the purpose of visit (study, work, etc.), a visa or additional documentation may be required. Please contact the US Embassy for further information.
|
| Passport | A machine-readable passport (MRP) or an IC passport (IC chipped) valid until the date of return to your home country. |
| Immigration card |
|
| Customs declaration form | Not required |
| A return airline ticket or e-ticket | Please bring it. |
IMPORTANT
Customs
Please show your password. If you have any items to declare, please declare them to an official.
Pets
Prior reservation is necessary if you wish to bring your pet, as the transportation environment within the aircraft needs to be prepared.
Inquiriy - JAL International Reservation and Information
Please also be sure to check with the embassy or quarantine station at your destination for animal quarantine information such as import restrictions and required documentation.
Departure
Departure flow
1
Check-in
2
Security check
Layout
Key to symbols
開くFlights operated by JAL will depart from Terminal 3.
Terminal 3
Departure regulations
Check-in
- Check-in opens 3 hours prior to departure.
- Please go to A counter in Terminal 3.
Security check
Your carry-on baggage will be examined, and there will be a check for liquids in your possession.
Restrictions on liquids, gels and aerosols as carry-on baggage
Passengers departing Chicago Airport on flight JL009 should undergo a Security check in Terminal 3. Passengers arriving at Terminal 1 or Terminal 2 and connecting to flight numbers JL009 on the same day can reach Terminal 3 by walking along the Concourse (near the gates after the security inspection). Please follow signs for Terminal 3. (However, it is necessary for checked baggage to have been checked through to Japan or beyond.)
Immigration
You do not have to go through Immigration when departing the United States.
Please hand in the immigration card* you completed upon arrival to airline staff.
If you do not hand in the card, you may face delays in the future when trying to enter the United States.
- *If you have ESTA and you entered the US on the Visa Waiver Program, you do not need to submit an immigration card.
Customs
There is no customs inspection when departing from the United States.
Lounge
Flagship Lounge:
Terminal 3, in the crosswalk between Concourses H and K.
(Please turn right in the crosswalk in front of gate K6A.)
Admirals Club Lounge:
Terminal 3, in the crosswalk between Concourses H and K.
(Please turn right in the crosswalk in front of gate K6A.)
Other Information
Passengers connecting from American Airlines (including JAL codeshare flights operated by American Airlines) who already have a JL009 boarding pass, should proceed directly to the departure gate. You need to present your passport information to the Immigration Bureau in advance of your flight, so please approach the counter or a boarding gate official.
The Flagship Lounge and Admirals Club Lounge are also available to passengers who have lounge access.
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