JAPAN AIRLINES

Contact us

On this page, you will find the most popular online functions and frequently asked questions.
Please contact us if you need any further assistance.

Useful online functions

Domestic flight

International flight

JAL Mileage Bank (JMB)

  1. To protect member's personal information, we will not disclose PIN or Web Password by e-mail.
  1. To protect member's personal information, we will not disclose PIN or Web Password by e-mail.
  2. Available in Japanese only

FAQ (Frequently Asked Questions)

Contact JAL

JAL Reservation & Information (for English speakers) 開く
Contact JAL outside Japan 開く
24-hour flight information service (SKY NAVI) 開く
JAL Priority Guest Reservation & Information 開く
JAL Smile Support Desk 開く
JAL Family Club 開く
JALCARD 開く
JAL Gift Card Center 開く
JMB Jetstar Japan (GK) Award Tickets Reservation Desk 開く
Your comment to JAL 開く