[TOKYO (NARITA)] NARITA INTERNATIONAL AIRPORT Terminal 2

International flights operated by JAL depart from and arrive at Terminal 2.

Updated: 2020/8/14

Departure

Departure flow

1

Check-in

2

Security check

3

Customs

4

Immigration

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Departure regulations

Check-in

Check-in opening time
  • You can check in from 07:00 for any flight that departs that day. (Excluding codeshare flights with other airlines.)

Please present your airline ticket and passport at the JAL counter dedicated to your class on the south side of the departures floor on level 3 of the main building. You may check in at any counter, regardless of destination, provided that it corresponds to your class of travel.

 

For customers using First Class counter

We now have scale which can weight large or heavy baggage without unloading from airport cart.

Security check

Your carry-on baggage will be X-rayed.

Immigration

Please show your completed immigration card, passport, and boarding pass. (Japanese citizens are not required to complete an immigration card.)

Arrival

Arrival flow

1

Quarantine

2

Immigration

3

Baggage Claim

4

Customs

Layout

Key to symbols

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Arrival regulations

Quarantine

If you have concerns about your health arising from your stay abroad, please report to the health consultation room or notify a quarantine officer.

Immigration

Please show your passport.

Baggage Claim

Please descend to level 1 and check the information board to find the baggage carousel for your flight number, where you will be able to collect your baggage.

Customs

If you have nothing to declare, proceed to the green inspection table. Show your passport and undergo an inspection by an official. You may be asked questions about your destination and purpose of travel. If you are carrying items exceeding the tax exemption range, proceed to the inspection table with the red light.
All passengers must submit a customs declaration form, regardless of whether they have anything to declare or not.

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