International flights operated by JAL depart from and arrive at Terminal 2.
For codeshare flights operated by other airlines at Tokyo (Narita) Airport, please check in at the counter for that airline. Please confirm your terminal ahead of time.
Check-in is available from 7:00AM for all JAL operated flights.
Please present your airline ticket and passport at the JAL counter dedicated to your class on the south side of the departures floor on level 3 of the main building. You may check in at any counter, regardless of destination, provided that it corresponds to your class of travel.
We now have scale which can weight large or heavy baggage without unloading from airport cart.
Your carry-on baggage will be X-rayed.
Please show your completed immigration card, passport, and boarding pass. (Japanese citizens are not required to complete an immigration card.)
If you have concerns about your health arising from your stay abroad, please report to the health consultation room or notify a quarantine officer.
Please show your passport.
Please descend to level 1 and check the information board to find the baggage carousel for your flight number, where you will be able to collect your baggage.
If you have nothing to declare, proceed to the green inspection table. Show your passport and undergo an inspection by an official. You may be asked questions about your destination and purpose of travel. If you are carrying items exceeding the tax exemption range, proceed to the inspection table with the red light.
All passengers must submit a customs declaration form, regardless of whether they have anything to declare or not.
Freshen up after returning to Japan with a shower.