Redeem your miles for award travel on any oneworld alliance airline or any JMB partner airline
Due to a system error, Oman Air award tickets cannot currently be booked through the JAL website.
Please contact the reservations desk instead.
We sincerely apologize for any inconvenience this may cause and appreciate your understanding.
Suspension of Mileage Partnership with S7 Airlines (S7)
New bookings for China Eastern Airlines Award Tickets have been suspended since June 20, 2024 (Thursday).
Some services are temporarily unavailable at the moment on the JAL website. Please see the following page for the details.
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Award reservations will be accepted from 0 a.m. (Japan time), 360 days prior to flight departure.
Reservations made on the JAL website |
Reservations made by phone |
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48 hours (departure city time) prior to the departure of the first flight sector | 24 hours prior to the departure of the first flight sector (departure city time) |
If the above deadlines fall outside the operating hours of the Call Center or JAL Office, the deadline will be the previous business day.
Members living in Japan
You must be logged in to your JMB account.
Members living outside Japan
You must be logged in to your JMB account. Please go to "Redeem your miles" on the JAL Mileage Bank top page.
When making requests by phone, please contact the JMB Award Reservations Desk/JMB Center below.
JMB Award Reservations Desk/JMB Center
Please call the JMB International Reservations Desk/JMB Center above to make an award ticket reservation for the following awards.
At the time of making the reservation, you must already have in your JMB account the total amount of mileage that is needed for the award. If you do not have enough miles, you will not be able to make a reservation.
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