You can check your baggage by yourself.
By using self-service check-in kiosk and Self Baggage Drop, you can check-in your baggage smoothly.
- Details on equipment and operating procedures vary from airport to airport. Please follow the User Guide on the screen.
STEP 1
The self-service check-in machine(KIOSK) will issue a baggage tag, attach the baggage tag to your baggage, and proceed to the Self Baggage Drop.
STEP 2
Following the instructions on the display, hold up the barcode on your boarding pass and place your baggage, one at a time, on the belt.
- Please note that machine specifications and usage procedures may differ by airport.
HOW TO USE
STEP 1-1
Issue a bag tag in self-service check-in kiosk.
STEP 1-2
Attach the bag tag to your baggage and go to the Self Baggage Drop.
STEP 2-1
Place the 2D barcode on your boarding pass over the Self Baggage Drop (SBD).
STEP 2-2
Place your baggage one by one on the Self baggage drop belt.
STEP 2-3
About the restricted articles in checked and carry-on baggage.
STEP 2-4
baggage flows and the check-in of baggge is complete.
What you need for checking-in your baggage
Please have your passport and one of the following boarding passes.
- Paper Boarding Pass to be given at the airport
- Home Print Boarding Pass
- Mobile Boarding Pass
What is Home Print Boarding Pass?
Open
What is Mobile Boarding Pass?
Open
Eligible Customers
Customers who have checked in for their flight and have their boarding passes.
However, the following customers should proceed to an JAL check-in counter for international flights:
- Customers requiring boarding assistance
- Customers required to pay excess baggage charges when checking in their baggage
Notice
OpenDue to system specifications, baggage tags may not be issued to the final destination if you are not checked in for the connecting flight. Please ask an JAL ground staff for details.
Checked baggage allowance
- 1 piece of checked baggage with 203 cm maximum total dimension (length + width + height).
- Bulky baggage such as surfboard or musical instrument are accepted at the airport counter.
- Baby stroller is accepted at airport counter or special assistance counter.
Self Baggage Drop Availability
| Airport | Self Baggage Drop Opening Hours |
|---|---|
| Haneda | From 6:00 until the check-in end time |
| Narita | From 7:00 until the check-in end time |
| Honolulu | From 3 hours of first flight of the day to 1 hour before the departure time of final flight |
| Singapore | ・Row 2 AREA on the 2nd floor at Terminal 1 From 3 hours to 1 hour before departure time ・Early Check-in Area on the 1st floor at Jewel From 8:00 to 23:59, from 12 hours to 3 hours before departure time |
| Beijing | From 2 hours 30 minutes to 1 hour before departure time |
| Seoul (GIMPO) | From 2 hours 30 minutes to 1 hour before departure time *Available for JL092/JL094 |
| London | ・JL042: Counter C 6:00 - 7:35 ・JL044: Counter E 15:30 - 17:30 |
Please see detail information from the link
Convenient information for customers departing from Haneda Airport / Narita Airport
開くFace Express checks your passport against your face when you check in and registers your face information, therefore, it is not necessary to show your passport and boarding pass after that.Please register before using Self Baggage Drop.
How to use Self Baggage Drop after registering with Face Express
- Turn your face to the camera and start facial recognition.
- Put your baggage in Self Baggage Drop.
- Follow the guidance to operate the system.
- The baggage goes through.
- The process is complete.
- Not necessary to show your boarding pass and passport during the process.