Wallet (Passbook) app for iPhone
Apple’s Wallet (Passbook) app lets you manage all of your boarding passes in one place.
You can also scan your smartphone at an airport reader for quick and easy boarding.
How to register a Pass
From JAL app
Please open the "Flight details" screen for the relevant flight.
Tap "Add to Apple Wallet" on the "Flight details" screen and add your boarding pass to complete the process.
- Please note that if you make changes to your booking (including seat changes) after registering it in Wallet (Passbook), the registration will not automatically be updated.
You will need to re-register.
From Booking details
Click or tap the "Add to Wallet" button on the booking details page of the JAL website (mobile version). Then, on the barcode page, click or tap the "Add to Wallet" button for each flight (segment).
How to use a Pass
STEP1 Launch the app
Launch the Wallet (Passbook) app.
STEP2 Select your flight
Select a flight from your registered Passes.
STEP3 2D barcode
A 2D barcode will be displayed. You can check flight details using the menu in the upper right corner.
A notification will be displayed on the day of departure.
If you do not need this notification, turn off "Show on lock screen" on the reverse side.
Boarding method
Touch the boarding barcode to the readers at the airport security checkpoint and boarding gate. For more details on boarding, please refer to the JAL Touch & Go boardingservice information page.
Important notes
- JAL Domestic Award Tickets can be registered if they are registered from the JAL app.
- The 2D barcode contains important information about your ticket. Please be sure to keep it in a safe place until you finish your trip. JAL cannot be held responsible for any losses incurred due to unauthorized use or other causes.
- Each flight (segment) requires a separate Wallet (Passbook) registration.
- Please note that if you make changes to your booking (including seat changes) after registering it in Wallet (Passbook), the registration will not automatically be updated.
You will need to re-register. - Passes are not automatically deleted after boarding. You will need to delete them manually.
- The 2D barcode may not be readable if there is a protective film on the LCD screen.
- Only boarding passes for flights departing on or after April 12, 2023 can be registered to Wallet (Passbook) from the English-language booking page.
How to register a Pass
STEP1 Tap "Online Check-in" for international flights
〔Web〕Tap "Online Check-in" for international flights
Tap "Online Check-in" for international flights under "Boarding/check-in" on the JAL mobile website.
〔JAL app〕Tap the Home screen (Online Check-in Not Complete).
You can also access it from the (Incomplete Online Check-in) section on the “Flight details” and “My Trips” screens.
STEP2 Tap the "Add to Wallet".
After completing Online Check-in, tap "Add to Wallet*" on the "Issue boarding pass" page.
STEP3 Boarding pass saved
Tap the "Save" or "Add" button in the upper right corner of the Pass to complete the registration.
- On the PC site, you can click the "Receive on iPhone/iPad (use Wallet)" button to send the information needed for Wallet registration to your device.
- Each flight (segment) requires a separate Wallet (Passbook) registration.
- Wallet (Passbook) can be used for JAL Group-operated flights.
- Please note that if you make changes to your booking (including seat changes) after registering it in Wallet (Passbook), the registration will not automatically be updated.
You will need to re-register.
How to use a Pass
STEP1 Launch the app
Launch the Wallet (Passbook) app.
STEP2 Select your flight
Select a flight from your registered Passes.
STEP3 2D barcode
A 2D barcode will be displayed. You can check flight details by tapping the "i" in the lower right corner.
Boarding method
When you select your seat, check in (via Online Check-in), and issue your boarding pass on the JAL website, you can board your flight without having to check in at the airport on the day of departure. Please see Online Check-in page for international flights for details on eligible airports and terms of use.
Important notes
- The 2D barcode contains important information about your ticket. Please be sure to keep it in a safe place until you finish your trip. JAL cannot be held responsible for any losses incurred due to unauthorized use or other causes.
- Each flight (segment) requires a separate Wallet (Passbook) registration.
- Wallet (Passbook) can be used for JAL Group-operated flights.
- Please note that if you make changes to your booking (including seat changes) after registering it in Wallet (Passbook), the registration will not automatically be updated.
You will need to re-register. - Passes are not automatically deleted after boarding. You will need to delete them manually.
- The 2D barcode may not be readable if there is a protective film on the LCD screen.
- This service may not be available at certain departure airports or under certain other conditions. For more information, please see Online Check-in page for international flights.
Supported devices
iPhones and iPod touches with iOS 6.0 or higher; Apple Watches with watch OS 2 or higher
- iPads and iPad minis are not supported.
- Android devices are not supported.
How to download
Wallet (Passbook) is an app by Apple that lets you manage all of your boarding passes, coupons, point cards, etc. in one place.
It is included as a standard feature in iOS 6 and higher and therefore there is no need to download it again.
- iPhone, Apple watch, iPod touch, Passbook, and Wallet are trademarks of Apple Inc. in the U.S. and other countries.