[LONDON] HEATHROW INTERNATIONAL AIRPORT
Updated: 2023/6/7
Notices
-
Check in counter information
Check in is available from 3 hours before the departure time.
Arrival
Arrival flow
1
Immigration
2
Baggage Claim
3
Customs
Layout
Key to symbols
開く
Security Zone
Public Zone
Security Zone (no use)
Arrival
Departure
Connection
Stairs/Escalator
Elevator
Toilets
Currency Exchange
Information
Taxi
Bus
Train
Parking
Flights operated by JAL will arrive at Terminal 3.
Arrival regulations
Quarantine
There is no quarantine check.
Immigration
Documents required for entry
| Required documents | Description |
|---|---|
| VISA | Japanese passport holders are permitted to enter the country without a visa provided that the duration of stay is no longer than 6 months. |
| Passport | Required. ※From 20th May 2019 Landing Cards are no longer required for entry into the UK |
| A return flight ticket or e-ticket |
Miscellaneous
When a minor aged 18 years or under is traveling into the United Kingdom alone or with a guardian who is not a parent or parent of one of the children, please download the consent form for UK entry from the following URL, fill it out in English and present it to the immigration inspector.
In order to view PDF documents, you will need to install Adobe Reader on your computer.
Information about Fast Track (Immigration priority lane)
The Fast Track service is currently unavailable.
Information about e-Gates
- All passport holders of these countries are eligible to use the eGate : USA, Canada, Australia, New Zealand, Japan, Singapore and South Korea
- However, children under 12, short term students staying less than 6 months, Tier 5 creative and sporting temporary worker visas need to proceed the passport control.
Customs
Duty-free applies to tobacco and alcohol purchases by passengers aged 17 and above.
If your goods are not in excess of the duty-free limit, please proceed to the green customs lane.
Otherwise, please proceed through the red customs lane and make a verbal declaration of the goods you are bringing in.
Pets
Prior reservation is necessary if you wish to bring your pet, as the transportation environment within the aircraft needs to be prepared.
Inquiriy - JAL International Reservation and Information
Please also be sure to check with the embassy or quarantine station at your destination for animal quarantine information such as import restrictions and required documentation.
Departure
Departure flow
1
Check-in
2
Immigration
3
Security check
Layout
Key to symbols
開く
Security Zone
Public Zone
Security Zone (no use)
Arrival
Departure
Connection
Stairs/Escalator
Elevator
Toilets
Currency Exchange
Information
Taxi
Bus
Train
Parking
Flights operated by JAL will depart from Terminal 3.
Departure regulations
Check-in
Check-in opens 3 hours prior to departure. Please check in at Zone D of Terminal 3.
Please note that the maximum weight per item of checked baggage on JAL Group flights leaving from London Heathrow International Airport must not be in excess of 32kg (70lbs).
Security check
Your carry-on baggage will be checked in an X-ray machine.
Immigration
| Documents required for departure |
|
|---|
Your passport will not be stamped upon departure.
Immigration is sometimes unmanned. In that case, please proceed through without inspection.
Information about Fast Track (Security check priority lane)
The Fast Track service is currently unavailable.
Customs
The VAT refund is no longer available.
*If you are returning to Japan via transfer from another EU country, you will need to carry out customs procedures at the airport from which your Japan-bound flight departs. It is still possible that you may be asked to present the items for inspection, so please ensure that you do not put them in your checked baggage on the connecting flight.
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