Check-in opens 3 hours prior to departure.
Please go to the JAL international check-in counters on the departures floor, level 4.
* Open time and location of Check-in Counter would be changed depending on the flight status.
Check-in for codeshare flights (flight numbers 5-7000) is at the check-in counter for the operating airline. For more details,
please see [Information about codeshare flights].
After going through the departure gate, your carry-on baggage will be X-rayed.
Please go down to level 3 and show your completed immigration card, passport, and boarding pass to the immigration officer. (Japanese citizens are not required to complete an immigration card.)
If you have concerns about your health arising from your stay abroad, please report to the health consultation room or notify a quarantine officer.
When leaving the country, please fill in the immigration card stapled to your passport, and present the card and your passport for inspection. (Japanese citizens are not required to complete an immigration card.)
Please check the information board to find the baggage carousel for your flight number.
If you have nothing to declare, proceed to the green inspection table. Show your passport and undergo an inspection by an official. You may be asked questions about your destination and purpose of travel. If you are carrying items exceeding the tax exemption range, proceed to the inspection table with the red light.
All passengers must submit a customs declaration form, regardless of whether they have anything to declare or not.
After arrival on an international flight, passengers transferring to Haneda or other domestic flights should retrieve all of their baggage, proceed through Customs, and then check in at the domestic check-in counters. Please be aware that baggage is not checked through to the final domestic destination.
If your seat allocation is complete and your baggage has already been checked through, please proceed directly through Immigration to your departure gate. If you have only checked your baggage through, please complete check-in procedures for your connecting flight at the transfers check-in counter on level 4. If your seat allocation is not complete and you have not checked your baggage through, please complete check-in procedures for your connecting flight at the transfers check-in counter on level 4.