You can connect your smartphone, tablet PC and other Wi-Fi capable devices to internet on our international flights.
When flying our international flights, you may connect your smartphone, laptop and other Wi-Fi capable devices to the inflight Wi-Fi.
Connect to the internet onboard, enjoy Web browsing, checking e-mail, updating SNS and more during your flight with us.
To find Aircrafts with Inflight Wi-Fi service, Flight search and look for the Wi-Fi mark in Schedule column for that flight.
First Class, Business Class, Premium Economy Class and Economy Class (all classes)
Wi-Fi capable devices (smartphone, tablet PC, laptop, etc.)
There are no data limits.
| Charge Plan (Connection time *1) | Charges |
|---|---|
1-hour Plan (1 hour)
|
US$10.15 |
| 3-hour Plan (3 hours) | US$14.40 |
| Flight Plan (24 hours) | US$18.80 |
| Charge Plan (Connection time *1) | Charges |
|---|---|
| 1-hour Plan (1 hour) | US$9.15 |
| 3-hour Plan (3 hours) | US$12.95 |
| Flight Plan (24 hours) | US$16.80 |
STEP1
Turn on the Wi-Fi mode on your devices. Select "Japan Airlines" from the wireless network list and connect.
For smartphone or tablet PC users, please make sure that airplane mode is turned on.
STEP2
The Wi-Fi portal page will be automatically shown when you open your browser. If the page does not appear automatically, please manually type in the URL as http://jal-wifi.com
Follow the instructions on the page and proceed to payment. For more details about the procedures, please refer to the Wi-Fi User Guide.
Inflight Wi-Fi Coupon Awards
Exchange 2,000 miles for one international Wi-Fi coupon (Flight Plan)
Exclusive offer for JMB DIAMOND and JGC PREMIER members
Members who register for this offer will receive a free JAL Inflight Wi-Fi Promotion Code.
JAL has won the "Best Wi-Fi in Eastern Asia 2024" award at the FTE APEX Asia Expo 2023 held in Singapore in November 2023. Passengers from more than one million flights on nearly 600 airlines around the world were given the opportunity to provide anonymous ratings. JAL has become the most awarded airline for Best Wi-Fi after winning this award six times since the category was created in 2017. JAL will continue to provide all passengers with high-quality products and services to ensure a comfortable journey.
Please see our FAQ for questions concerning inflight Wi-Fi service.
Please contact Panasonic Avionics if you have any inquiries.
Your credential may be shared between Panasonic Avionics and JAL Group. Each of company shall comply the privacy protection.
jal-wifi@panasonic.aero
For international call (Japanese/English)
Business Hours
Japanese: 9:00-17:30 JST (except Sat., Sun., public holidays, Year End and new Year Holidays)
English: 24hours
To find Aircrafts with Inflight Wi-Fi service,
Flight search and look for the Wi-Fi mark in Schedule column for that flight.
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