Is your preferred flight full? With the Waitlist Reservation Service on JAL's website, Mileage Bank members* can receive an e-mail notification when a seat becomes available.
Join online and get access to the waitlist today
Waitlist requests are accepted up until 24 hours prior to the flight's departure.
When searching for seats, select "One way", choose the route and date, and click "Search".
On the seat search screen, click a flight and fare for which "Waitlist" is displayed.
Enter an e-mail address where JAL can contact you.
Waitlist requests can be made for up to 6 adults (including the member) and 2 accompanied children.
Waitlist request received.
Responses to waitlist requests will be sent to the designated notification address.
Notifications will also be sent to other JMB members accompanying you (if notifications are turned on).
(E-mails are not sent during late night and early morning hours. Please note, however, that information on upcoming flights may be sent during late night/early morning hours as the travel date approaches.)
Waitlist seats must be confirmed by the specified deadline. Seats that are not confirmed by the deadline will be canceled.
Seats must be confirmed within 6 days of the seats becoming available or by the date of travel, whichever is earlier.
Log in to your JMB account and go to Booking Overview. Click the "Confirm" button next to the flight you wish to confirm.
On the Waitlist screen, click the "Confirm Booking" button to confirm your seat.
Review your booking number and purchase deadline and complete your ticket purchase by the deadline.
If you already have a ticket for an alternate flight, contact the JAL call center (JAL Reservation & Information) to make the change. Please be sure to notify JAL of your ticket number by the booking confirmation or ticket purchase deadline.