Pay by credit card

You may pay for domestic flight tickets booked through the JAL website or JAL call center (Domestic Reservation and Information) by the following credit cards.

Acceptable credit cards

  • The amount of purchase and annual fee of JALCARD will be billed from affiliated company.

Payment deadline

20 minites prior to the booked flight’s departure

  • If the ticket has a purchase deadline, that deadline applies

How to use

STEP 1

Book a flight ticket

Book your domestic flight ticket through the JAL website or JAL Contact Center.

STEP 2

Pay by credit card

After booking your flights, select "Pay by Credit Card" option, enter your credit card information, and choose a secure authentication option.
Please make sure to write down the Order number (for flights on/before April 11, 2023) or Ticket number (for flights departing on/after April 12, 2023) shown on screen when the payment is completed.

Credit card payment is also accepted for flight bookings made via JAL Contact Center.

Secure authentication options

STEP 3

Prepare things needed for the flight

Please have one of the following items on hand.

STEP 4

Board the flight at the airport

Notes on making payments by credit card

Receipts

You may obtain the receipt from Self service check-in and ticketing KIOSK at the airport, airport ticketing counter, or use the Website Receipt Display Service (display and print receipt online).

Booking changes and cancellations

You may cancel your booking through JAL website or JAL Contact Center.
To change your booking, please contact JAL Contact Center.

Refunds

Refunds will be returned to the credit card used to purchase the tickets.

  • Please request refunds by the prescribed deadline.

Other

  • Payment may not be possible as a result of certain booking details (number of passengers, itinerary, fares, number of characters in passengers' names, etc.) or of the time of day the payment attempt is made.
  • If your JMB card/JALCARD or the Order Number cannot be presented on the day of travel, the boarding pass cannot be collected. In such a case, passenger will be required to purchase a new ticket at the airport.
  • Please refer to about flight tickets for details.