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Can I pay for my domestic flight ticket with a credit card issued outside Japan?
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I've bought a domestic flight ticket online. Do I have to get a boarding pass?
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How can I confirm that my online credit card payment was actually processed?
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Which fares can be booked and purchased with a credit card online?
Pay by credit card
You may pay for domestic flight tickets booked through the JAL website or JAL call center (Domestic Reservation and Information) by the following credit cards.
Security code must be entered at the time of payment.
Notice
JAL provides an identity authentication service for credit card payments on the JAL website that complies with the "3D Secure" on Internet payment security standard.
If not registered, there is a possibility that an error will occur in credit card payment.
Please contact your credit card company directly for the 3D Secure password and instructions on how to use the service.
Acceptable credit cards
Visa, MasterCard, JCB, American Express, Diners Club International, UATP*1, JALCARD*2
- Transaction on JAL PassAge is not available.
- The amount of purchase and annual fee of JALCARD will be billed from affiliated company.
Payment deadline
20 minites prior to the booked flight’s departure
- If the ticket has a purchase deadline, that deadline applies
How to use
STEP 1 Book a flight ticket
Book your domestic flight ticket through the JAL website or JAL Contact Center.
STEP 2 Pay by credit card
After booking your flights, select "Pay by Credit Card" option, enter your credit card information and security code.
Please make sure to write down the "Ticket number" shown on screen when the payment is completed.
- The JAL website offers payer authentication services based on the online payment security protocol 3-D Secure.
- The authentication service is offered by each card issuing companies.Please contact your credit card issuing companies for details on how to use it.
STEP 3 Prepare things needed for the flight
Please have one of the following items on hand.
STEP 4 Board the flight at the airport
JAL Touch & Go boarding (no need to check-in) Open
Check-in at the airport Open
Notes on making payments by credit card
Receipts
You may obtain the receipt via JAL website (display and print receipt online).
Booking changes and cancellations
You may change or cancel your booking through JAL website or JAL call center.
Refunds
Refunds will be returned to the credit card used to purchase the tickets.
- Please request refunds by the prescribed deadline.
Other
- Payment may not be possible as a result of certain booking details (number of passengers, itinerary, fares, number of characters in passengers' names, etc.) or of the time of day the payment attempt is made.
- If your JMB card/JALCARD or the Ticket number cannot be presented on the day of travel, the boarding pass cannot be collected. In such a case, passenger will be required to purchase a new ticket at the airport.
- Please refer to about flight tickets for details.
