Pay by Apple Pay
Apple Pay is available when completing your booking and payment at the same time on the JAL website.
Acceptable credit cards
Visa, Mastercard, American Express
- Please note that even with the above card brands, there may be cases the card cannot be used. For availability, please check the card selection screen at the time of payment or contact your card issuer. Only Mastercard is accepted for JALCARD.
Payment deadline
20 minutes before flight departure
- If the ticket has a purchase deadline, the ticket must be purchased by the date and time of the deadline.
How to use
STEP 1 Book a flight ticket
Apple Pay can be selected on the JAL website only when completing your booking and payment at the same time on the JAL website.
STEP 2 Pay by Apple Pay
After booking your flights, select "Apple Pay" on the payment screen of the JAL website to proceed with the payment. Please make sure to write down the "Ticket number" shown on screen when the payment is completed. The display may vary depending on your device.
- When using the JAL website (PC site)
- A payment code will be displayed on the screen.
- Scan the displayed code using the camera app on your iPhone or iPad.
- Authenticate using Face ID, Touch ID, or your passcode to complete the payment.
- When using the JAL website (mobile site)
- Apple Pay checkout screen will appear on the screen.
- Authenticate using Face ID, Touch ID, or your passcode to complete the payment.
STEP 3 Prepare things needed for the flight
Please have one of the following items on hand.
STEP 4 Board the flight at the airport
JAL Touch & Go boarding (no need to check-in) Open
Check-in at the airport Open
Notes on making payments by Apple Pay
Receipts
You may obtain the receipt via JAL website (display and print receipt online).
Reservation Change and Refunds
Contact
- JAL website
- JAL Contact Center
Refunds
Refunds will be returned to the credit card used to purchase the tickets.
- Refund applications must be completed within the refund validity period.
Other
- Payment may not be possible as a result of certain booking details (number of passengers, itinerary, fares, number of characters in passengers' names, etc.) or of the time of day the payment attempt is made.
- If your JMB card/JALCARD or the Ticket number cannot be presented on the day of travel, the boarding pass cannot be collected.
In such a case, passenger will be required to purchase a new ticket at the airport. - Please refer to about flight tickets for details.