Ticket Refund and Cancellation Charges (Starting with flights departing Sunday, October 27, 2019)

Refunds and cancellations of purchased tickets are subject to the designated handling charges, which will be settled in the sum of "Ticket Refund and Cancellation Charges".

Cancellation/Refund Charges

In the sum of Refund Charges (¥440* per flight ticket / flight sector) and Cancellation Charges for each fare as follows.

  • A Refund Charges of ¥430 will apply to all tickets purchased on or before Monday, 30 September 2019, regardless of the date of refund.

Customers may request to have a flight ticket or surcharge ticket refunded.